The Official Blog for TeleVox Solutions

The Official Blog for TeleVox Solutions

West Corporation

Posted on January 25, 2018 by West Corporation 


The Flu Epidemic & How You Can Educate Patients

According the Centers for Disease Control (CDC), influenza activity in the U.S. remains low, however, there are things you can do to prepare your patients for the flu season including:

  • Share informational flu handouts for those who have questions about vaccinations or those who refuse to have a flu shot. You can download a “Get the Facts” flyer here from the CDC.
  • Send out automated preventive wellness reminders to patients about scheduling their influenza vaccines including those who are at high risk such as older adults, pregnant women or patients with certain medical conditions.
  • List important flu facts on your website and throughout your social media channels. You’ll find a complete list of free patient resources on the CDC website.
  • Remind patients about the importance of getting a flu shot while they are on-hold. Utilize your on-hold messaging by educating patients about at-risk conditions, flu shot myths and flu FAQ’s.

Meantime, here is some great information you can use from Ragan’s Healthcare Communication News to help communicate the seriousness of the flu virus this season.


Looking for additional information? Check out our recent blogs, Flu Shot Fears: Five Common Patient Misconceptions and How to Correct Them and Preventive Care – Engaging with Patients About National Influenza Vaccination Week.

TeleVox Solutions