The Official Blog for Intrado’s TeleVox Solutions

The Official Blog for Intrado’s TeleVox Solutions

West Corporation

Posted on December 28, 2017 by West Corporation 


Six Ways to Make the Most Out of On-Hold Messaging

What are your callers listening to when they are placed on hold? Effective communication is critical when patients come to you on an inbound basis. When callers are placed on hold, it’s an ideal time to share information. Here are 6 ways to do just that.

Finding the right on-hold message software that allows you to give callers who are placed on hold a more positive experience with an effective mix of music and information is key. It’s an essential marketing solution for patient retention.

Want to learn about more marketing tools? Download our free white paper on The Fundamental Five: Five Online Marketing Essentials to Drive Practice Growth.

TeleVox Solutions