gain patient communications insight with real-time reporting and analytics
Interactive and customizable, TeleVox Engage’s dashboard, reporting and analytics provide an insightful and actionable view of daily schedules, patient message status and outreach campaign effectiveness. Easily move from a quick overview to a more granular and detailed analysis. Get real-time analytics that allow you to better manage the patient experience as well as operate more efficiently as a practice.
The interactive and customizable dashboard provides a multitude of ways to view, assess and manage your daily schedule. Each user can customize their dashboard, allowing you to see only what matters most to you.
Reporting and Analytics
Each Engage report module is updated in real time with insightful analytics, while multiple filter options allow you to drill down as far down into your data as you need. Use the filters to get an in-depth look into the patient’s contact method and response, as well as the details of any message that was sent to a patient.