65% of ER visits are not true emergency situations, but health plans are often left to foot the bill. TeleVox ER Diversion Outreach enables health plans to connect with members and direct them toward appropriate routes to care.
Does TeleVox ER Diversion Outreach truly change behaviors? Comparison to a control population showed a 53% decrease in repeat ER visits from health plans members who received a notification. It’s a single-source solution to a growing problem for today’s health plans. CLICK HERE to learn more!