85% of patients say they want more communication from their providers, and thankfully, there are seemingly countless opportunities to connect. TeleVox Reminder Communications include automated text messages, voice calls and emails that not only keep patients informed but also inspire them to take action. Whether they’re confirming an appointment via a text reminder or pressing their phone keypad to handle a past due payment, Reminder Communications make it easy for patients to stay engaged in their ongoing care.
How can TeleVox Reminder Communications connect with your patients?
Why choose TeleVox Reminder Communications?
Everyone has their preferred way of being contacted. Automated text messages, emails, voice calls – use any or all of these channels to meet communication preferences while breaking through the noise in today’s communication landscape.
Security is our top priority.
West is fully committed to the security of your outreach, with concentrated focus on message delivery, data transfer, data storage and more. There’s no margin for error in handling sensitive data, and that’s why thousands of healthcare organizations trust West as their outreach partner.
“Easy” isn’t just for your patients.
A patient outreach solution should create efficiencies for your staff as well. West works with all PMS and EMR systems to make sure we have the information needed for impactful outreach and can then return results that enable your teams to determine next steps.