Understand Reasons
for Non-Adherence with
Automated Surveys

Understand Reasons
for Non-Adherence with
Automated Surveys

Keep Patients on Track With Medications

It can often be difficult to understand why many patients don’t take their medications as prescribed, but automated surveys can offer insight into why individuals are not sticking to the plan. Have they simply forgotten to take their medication? Are they concerned about potential side effects? Medication adherence surveys delivered by TeleVox Engage connect you with patients and members to determine if individuals are adhering to their medication plans as directed, and if not, why?

Use Care Coordination Teams Efficiently

No more time spent by care coordinators on unsuccessful outreach and patient survey execution. Engage’s automated medication adherence surveys can handle the repetitive task of survey administration while sourcing opportunities for care coordinators to follow-up with coaching and education.

Improve the Survey Experience

It only takes a few minutes for survey participants to provide valuable insight. They receive an invitation to complete the survey via a text message or email and can take the online survey at their convenience. This makes it easy to answer a few quick questions about their medication.

Less than half of patients realize taking their medication as prescribed can help prevent hospitalization.


TeleVox Solutions

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