Reduce Readmissions with Post-Discharge Surveys
Post-discharge surveys give you an opportunity to closely monitor your patients after they’ve been released from the hospital, which is one of the most crucial periods for provider-patient interaction. It’s critical to make sure patients know when to take the medications prescribed to them, when to seek additional medical attention and more. It’s also important to know if patients got answers to their questions prior to discharge so they can confidently self-manage at home. Automated post-discharge surveys delivered by TeleVox Engage allow you to gather this important feedback by making it convenient for patients to respond.
Automate The Survey Process
Engage connects with patients to administer post-discharge surveys for a fraction of the time and expense it would take to do it yourself. Let Engage do the heavy lifting. You’ll have more time to focus on next steps for all the incoming feedback from survey participants.
Elevate Participaton Rates
Why do Engage Post-Discharge Surveys experience such high participation rates? Because we make it easy. Individuals receive a notification via a text message or an email and can immediately click to take the online survey. From there, it’s only a matter of answering questions about the discharge experience.