Use Care Coordination Teams Efficiently
If you are trying to reach patients by having care coordinators manually call them, what percentage of those attempts are successful? If they are getting busy signals, leaving voicemails or any other unproductive outreach, that’s valuable time that could be better spent with patients who are ready to complete an assessment.
Convenience is Key
Why do TeleVox Health Risk Assessment Surveys work? They make it easy for members and patients to engage and participate. Automated notifications invite patients to complete a health risk assessment survey at their convenience. It only takes a few minutes for patients to complete and provide the data you need to determine care plans.