Quick and Secure Communication of Lab Test Results
Delivering lab results quickly and clearly helps relieve patient anxiety and strengthens patient-provider relationships. With TeleVox Engage Lab Results, secure automated delivery of time-sensitive lab test results keeps patients informed and saves staff time. Engage’s HIPAA-compliant notifications improve the patient experience by eliminating back-and-forth phone calls in favor of a more convenient way for patients to access their information.
Why Choose Engage Lab Results Communications?
As with all notifications delivered from Engage, Lab Results Messages are HIPAA compliant. Patients call a toll-free number and verify their identity before listening to their results.
Create your own Lab Results Messages or take advantage of Engage’s pre-written library of standard messages. The Record Messages feature gives you on-demand control to record and edit lab result messages.
Easily assign Lab Results Messages based on provider and patient parameters and set the timing for automated outreach.
Finding the information and insights you need is simple, thanks to a multitude of customizable views and filters for lab results outreach.