The Official Blog for TeleVox Solutions

The Official Blog for TeleVox Solutions

West Corporation

Posted on November 5, 2012 by West Corporation 


11 Terrible On Hold Recordings

A couple of months back I shared some thoughts on why on-hold music misses on a huge marketing opportunity for your practice. There are several reasons for this, but the most compelling is that patients WANT to hear information.  A USA Business Telephone Today survey found that callers who heard on-hold music only vs. a combination of music and information were 6 times more likely to terminate the call within a one minute hold period.

I recently found a great article that’s probably causing that music-only termination rate to be even higher. It’s a collection of some of the worst on-hold music recordings out there. WARNING: Some of these are really bad. REALLY bad. Listen at your own risk. 🙂

Feel free to comment and let us know which one you think is best…or, uh, worst. I think I’ll go with #3. It’s got that “Miami Vice” feel I’m really missing out on these days.

Image Credit: Some rights reserved by greggoconnell

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