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West Corporation

Posted on March 12, 2013 by West Corporation 


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TeleVox Study Highlights The Need For Prevention And Healthcare Education Among Aging Adults In The U.S.

TeleVox technology helps aging adults stay connected with their doctors and on top of disease education and prevention awareness.

MOBILE, Ala., March 12, 2013 — As part of the Patient Protection and Affordable Care Act, older adults gained new benefits, such as free, annual preventive care visits and early-detection services, including mammograms.…

West Corporation

Posted on February 6, 2013 by West Corporation 


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TeleVox™ Study Highlights Educational Need For U.S. Healthcare Consumers Regarding Preventive Care And Its Benefits

TeleVox technology can help educate patients about preventive care and keep them engaged with their doctors before and during the treatment process

MOBILE, Ala., February 5, 2013 — Thirty percent of adults across the United States said they still don’t know what their insurance policy covers in terms of preventive care, according to a new Healthy World Report released today by Televox Software, a leading provider of patient engagement communications (EC).…

West Corporation

Posted on December 12, 2012 by West Corporation 


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TeleVox™ Study Reveals Personalized, Virtual Messages Are Key To Patient Engagement

TeleVox technology makes it easier for healthcare providers to engage, educate and activate patients to promote consistency and involvement in their treatment plans.

  • Tech vs. Talk: 85 percent of United States healthcare consumers feel that high-tech communication channels such as email, text messages and voicemails are as helpful, if not even more helpful, than in-person or phone conversations with their healthcare provider.

West Corporation

Posted on December 6, 2012 by West Corporation 


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TeleVox™ Software Launches Its Patient Self-pay Solution, An Ivr Payment Platform That Makes It Easy For Patients To Pay Medical Bills By Phone

As national out-of-pocket-expenses for healthcare costs rise, TeleVox helps hospitals and other healthcare providers reduce bad debt stemming from unpaid medical bills.

MOBILE, Ala., December 6, 2012 — Televox Software, the leading provider of patient engagement communications (EC) services today launched its patient self-pay solution, a new IVR payment platform that makes it easy for patients to pay outstanding balances by phone.…

West Corporation

Posted on October 25, 2012 by West Corporation 


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TeleVox™ Study Reveals Many Americans Foresee A Troubled Healthcare System No Matter The President-Elect

Just-in-time consumer survey reveals healthcare Democratic/Republican voter opinion on the need for preventive care across the nation

MOBILE, Ala., October 19, 2012 — It’s an election year and the nation is humming about the issues most likely to sway the vote in November.…

West Corporation

Posted on May 8, 2012 by West Corporation 


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TeleVox™ Study Reveals Healthcare Providers Unprepared to Meet Demand of Medicare Beneficiaries Now Eligible for Wellness Visits

TeleVox technology makes it easy for healthcare providers to educate patients about Medicare benefits, engage them with information about personalized prevention plans

  • The aging baby boom population is straining the Medicare program finances, which are projected to balloon to $929 billion by 2020, an 80 percent increase over 10 years.

West Corporation

Posted on November 22, 2011 by West Corporation 


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TeleVox™ Software Study: Eight Out of Ten Americans (83%) Don’t Follow Treatment Plans

TeleVox aims to solve problem with technology that makes caring for patients

between doctor visits as easy as writing a prescription
  • Healthcare professionals only give 1 in 20 patients an “A” grade for following treatment plans to the letter.
  • Healthcare professionals believe with the proper motivation and coaching the majority of their patients (80%) will take necessary steps to do what’s required to become healthy.

West Corporation

Posted on April 4, 2011 by West Corporation 


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TeleVox™ Research Report Reveals 75 Percent of Dentists Now Use Online Engagement Tools to Communicate with Patients

More than 50 percent of respondents confirmed that Mondays are the worst days for missed appointments

Televox Software, a leading provider of Engagement Communications technology solutions, today released a research report summarizing trends of how dentists are currently using online tools to engage with patients.…

West Corporation

Posted on March 9, 2011 by West Corporation 


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TeleVox™ Ortho Tour 2011: Coming Soon to an Orthodontic Meeting Near You

(Mobile, AL — March 9, 2011) — Lights…Camera…Action! Televox Software, a leading provider of engagement communications technology solutions for the dental market, is taking its show on the road with Ortho Tour 2011. The tour includes seven key orthodontic meetings across the country.…

West Corporation

Posted on November 18, 2010 by West Corporation 


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TeleVox Delivers ROI Insight to Customers

ROI Dashboard shows TeleVox customers at-a-glance financial benefits of customer engagement tools to help their businesses perform better

MOBILE, AL – November 18, 2010 — TeleVox Software, the leading provider of patient and customer engagement communications (EC) services to healthcare and commercial markets, today announced an ROI Dashboard as an enhancement to HouseCalls, TeleVox’s hosted automated messaging system.…


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