Press Releases


Press Releases

West Corporation

Posted on June 19, 2017 by West Corporation 


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WEST STUDY: 91% OF AMERICANS LIKELY TO EXPLORE OTHER HEALTHCARE OPTIONS WHEN DISSATISFIED WITH CURRENT PROVIDERS

  • There is a disconnect between where providers focus their efforts and the steps patients indicate would increase satisfaction, especially shorter wait times (50%), advance knowledge of treatment costs (49%) and not feeling rushed during their appointments (47%).
  • Too many patients are unhappy with their care – a problem that can be solved through improved patient engagement.

West Corporation

Posted on June 12, 2017 by West Corporation 


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Healthcare Informatics Ranks West #41 on the HCI 100 List

Provider of patient engagement technology is in the top 50 for two consecutive years

OMAHA, Neb., May 31, 2017 /PRNewswire/ — West Corporation, a global provider of communication and network infrastructure services, is #41 on the 2017 Healthcare Informatics’ (HCI) annual list of the top 100 healthcare IT companies by revenue.…

West Corporation

Posted on February 20, 2017 by West Corporation 


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WEST SURVEY REVEALS NEED FOR INCREASED PATIENT ENGAGEMENT TO IMPROVE MANAGEMENT OF CHRONIC DISEASE

Survey findings from “Strengthening Chronic Care” report indicate patients need help managing chronic conditions to prevent unnecessary hospitalizations and financial penalties.

  • 91% of chronic patients say they need help managing their disease.
  • Three-quarters (75%) of chronic patients want their healthcare provider to touch base regularly and alert them if anything looks wrong.

West Corporation

Posted on February 20, 2017 by West Corporation 


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WEST SHOWCASES HEALTHCARE CONTACT CENTER SOLUTION AT HIMSS 2017

West Demonstrates How Modernizing the Patient Contact Center Drives Engagement, Improves Efficiency, and Reduces Cost

ORLANDO, FL, Feb 20, 2017 – Healthcare leaders know that increasing consumerization is creating a demand for more patient-centered communications. This week at HIMSS 2017, healthcare professionals from around the world will be able to get an up-close look at how they can create more patient-centered experiences and meet patient expectations by modernizing their patient access centers.…

West Corporation

Posted on September 7, 2016 by West Corporation 


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NEW WEST REPORT SHOWS TECHNOLOGY-ENABLED COMMUNICATIONS PLAY CENTRAL ROLE IN MAKING HEALTHCARE MORE CONNECTED

Ensuring connectivity of devices and clinical staff is necessary for driving better care experiences, improved outcomes and cost reductions

  • Advanced technology is in place, but problems exist: Although 4.9 million people worldwide used some form of home health technology in 2015, connectivity issues limit the effectiveness and impact of technology.

West Corporation

Posted on October 8, 2014 by West Corporation 


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NEW TELEVOX™ STUDY DEMONSTRATES VITAL ROLE OF COMMUNICATION TECHNOLOGY IN DIABETES TREATMENT AND PREVENTION

Developing right motivational tools and techniques as important as educating patients to ensure health management achievements match health management goals

  • TeleVox survey shows that 63% of diabetic patients say their weight has had a negative impact on their health and 64% say they could do a better job of managing their weight.

West Corporation

Posted on August 11, 2014 by West Corporation 


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eDoc4U and TeleVox Join Forces to Improve Patient Outcomes

Integrated eDoc4U-TeleVox solution will help providers to better engage patients in their care.

Nashville, TN, August 11, 2014 – eDoc4U announced today a strategic partnership with TeleVox Software, the leader in engagement communications technology solutions. Its newly-integrated solution will enable physicians to move patients to action with automated Televox communications utilizing Electronic Health Record (EHR) clinical data collected through the eDoc4U platform.…

West Corporation

Posted on August 11, 2014 by West Corporation 


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eDoc4U and TeleVox Join Forces to Improve Patient Outcomes

Integrated eDoc4U-TeleVox solution will help providers to better engage patients in their care.

Nashville, TN, August 11, 2014 – eDoc4U announced today a strategic partnership with TeleVox Software, the leader in engagement communications technology solutions. Its newly-integrated solution will enable physicians to move patients to action with automated Televox communications utilizing Electronic Health Record (EHR) clinical data collected through the eDoc4U platform.…

West Corporation

Posted on April 16, 2014 by West Corporation 


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TeleVox Announces New Website Design Services

New options for practice websites will greatly enhance dental and orthodontic marketing.

Mobile, AL, April 15, 2014 – TeleVox, the leader in patient Engagement Communication solutions, announced today the launch of a new website offering to the dental and orthodontic market.…

West Corporation

Posted on February 24, 2014 by West Corporation 


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TeleVox™ Study Exposes Need For More Interaction Between Doctors And Parents To Combat Childhood Obesity Epidemic

As obesity rates rise, TeleVox technology can improve communication between healthcare providers and parents, promoting healthy habits among children

  • A Significant Problem: 65 percent of Americans and 87 percent of healthcare providers believe that childhood obesity is a significant problem in the U.S.


TeleVox Solutions

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