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West Corporation

Posted on December 19, 2012 by West Corporation 


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Customer Engagement Makes Its Way to Healthcare

Changes to the healthcare industry mean that patient outcomes are becoming more important than ever before. Technology is set to play a key role, in that it can help doctors provide the between-visit care aimed at achieving those positive health outcomes.…

West Corporation

Posted on December 5, 2012 by West Corporation 


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Are patients more honest with doctors via technology?

According to our Healthy World research, honesty is one positive side effect that can come from communicating with patients between visits utilizing technology such as text, email and voicemail. Health Populi covered our report and added that a lot of what is driving this demand for technology is patients’ need to educate themselves and become accountable when it comes to their own healthcare.…

West Corporation

Posted on June 22, 2012 by West Corporation 


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Providers Need Help in Getting Patients to Focus on Prevention and Health

Becker’s reported on a not-so shocking statistic from our prevention-focused research report, Healthcare Change: The Time is Now. While the importance of adopting a preventive lifestyle is something the majority of providers agree with, the trouble is that the demands of their daily schedules make it difficult for them to support patients in achieving it.…

West Corporation

Posted on December 27, 2011 by West Corporation 


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Patient-Provider Interaction Essential for Better Care

Using the results of our report A Fragile Nation in Poor Health, female-focused news site Hers Utah (www.hersutah.com) discussed the implications of the insights from our research. It seems that regardless of what region of the U.S. is being examined, similar patterns emerge when it comes to how Americans view and take control of their health.…

West Corporation

Posted on December 17, 2011 by West Corporation 


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Patients Need Support to Follow Doctors’ Orders

For patients with conditions like diabetes, some sort of intervention between doctor visits is even more important to get them to take the necessary steps to keep their condition in control. An article in the Bismark Tribune profiles one local patient who has benefitted from a Patient Centered Medical Home Initiative to do just that.…

West Corporation

Posted on December 2, 2011 by West Corporation 


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Does parenthood make you less healthy?

This author seems to think so. Stacy Gill gives some context to a few key statistics from our Healthy World reports where 46% of parents surveyed report that their personal health is not in good shape. The stress that can result from today’s hectic, over-scheduled routine of raising children can result in many health ailments, including heart disease, diabetes, depression and obesity.…

West Corporation

Posted on December 1, 2011 by West Corporation 


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Patients and Providers Often Disagree on Level of Support

OBG Management discusses one area of insight from our research. The fact is, there’s a disconnect between patients and providers when it comes to where the responsibility lies for keeping patients on track with their prescribed treatment, exercise plans, medication regimens, etc.…

West Corporation

Posted on November 25, 2011 by West Corporation 


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Better Outcomes Result from Better Relationships

Covering the release of our first Healthy World report, Deseret News provides a great overview of what is fast becoming one the most discussed issues in healthcare today. As our nation moves from a healthcare system focused on treating the sick to one concerned with preventing illness, what roles are patients and providers expected to play?…


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