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West Corporation

Posted on April 22, 2014 by West Corporation 


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Trends in Consumer Needs Driving Healthcare Change

TeleVox was featured in this article on O‚ÄôReilly about how trends in what consumers expect are continuing to reshape the American healthcare system. The piece incorporates data gathered from our Healthy World research that shows patients expect to be supported between regular healthcare visits with digital communication.…

West Corporation

Posted on April 2, 2014 by West Corporation 


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Ochsner Health System Saves Lives with Patient Activation for Colon Cancer Screenings

Our President Scott Zimmerman was recently interviewed by mHealthNews to discuss how client Ochsner Health System applies automated engagement communications as part of their operations. When used to extend the reach of healthcare providers or organizations, automated engagement communications is ideal for providing the extra nudge that patients sometimes need.…

West Corporation

Posted on November 12, 2013 by West Corporation 


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How mHealth Can Help Fight Obesity

A recent article on mHealthnews.com comes on the tail of the American Medical Association’s classification of obesity as a disease earlier this year. It would seem that deeming obesity a disease would make it easy for healthcare providers to treat it as such, with medical interventions such as diet and exercise regimens and medication.…

West Corporation

Posted on October 21, 2013 by West Corporation 


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Technology’s Role in Engaging Patients for Better Health

Physician’s Practice covered the launch of our recent Healthy World research report, “The Obesity Epidemic: Unhealthy Habits Result in a Growing Problem for Americans” with an article discussing how engagement communications can help patients manage their weight. According to our research, more than 35 percent of those who admit they don’t do what their doctors tell them said they’d be more likely to follow prescribed plans if they received reminders from their doctors via voicemail, email or text.…

West Corporation

Posted on July 23, 2013 by West Corporation 


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High Quality, Low Cost Healthcare Video Interview Series

Joan Justice from HealthWorks Collective interviewed Scott Zimmerman as part of her video series on healthcare cost and quality. In this video she and Scott discuss how provider-patient communications can better engage patients to increase quality outcomes and reduce cost. Check it out here.…

West Corporation

Posted on May 24, 2013 by West Corporation 


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How Having Insurance Affects Your Health

Ever wondered if people who have health insurance coverage are actually healthier than those without? Health Populi discusses some of the findings from our Healthy World report on this very question, dubbed The Prevention Problem. The unfortunate truth is that people who lack health insurance are actually less likely to have good health and wellness, compared to those with insurance coverage.…

West Corporation

Posted on April 24, 2013 by West Corporation 


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Want your patients to trust you more? Technology can help.

Healthcare IT News examines the common debate when discussing integrating technology into healthcare: it can work wonders for enhancing relationships with patients, but many are leery of the perceived risks it can bring around information security. TeleVox President Scott Zimmerman discusses the importance of choosing a technology vendor who prioritizes information security first.…

West Corporation

Posted on March 18, 2013 by West Corporation 


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Patients Are Still Confused About Preventive Care

Despite all the news coverage of healthcare reform and the declaration that many preventive services will be covered by health plans, the fact remains that many consumers still don’t have a grasp on what preventive care entails and what they’re entitled to receive.…

West Corporation

Posted on January 22, 2013 by West Corporation 


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Technology Becoming More Important to Patients

While the title of this article is a bit misleading, it does certainly capture attention around a phenomenon that we’ve been seeing for a while now. The fact is, people are using technology like text messaging a lot in their everyday lives.…

West Corporation

Posted on December 19, 2012 by West Corporation 


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What Patients Really Think About Digital Communication with Doctors

An article on Mobi Health News discusses one of the more interesting findings from our Healthy World research. Beyond the convenience factor, many patients prefer the option of communicating with their providers via email and text because the lack of face-to-face interaction encourages them to be more honest.…


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