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West Corporation

Posted on April 22, 2014 by West Corporation 


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Trends in Consumer Needs Driving Healthcare Change

TeleVox was featured in this article on O’Reilly about how trends in what consumers expect are continuing to reshape the American healthcare system. The piece incorporates data gathered from our Healthy World research that shows patients expect to be supported between regular healthcare visits with digital communication. Other trends discussed include DIY health and self-service.

Read more of this interesting article here.


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