Mobile, AL, August 10, 2009 — Televox Software, a leading provider of communication solutions for the healthcare industry, today announced that it has reached # 56 on Healthcare Informatics 100, a ranking of the top 100 healthcare IT companies. TeleVox has been part of the Healthcare Informatics 100 for six consecutive years and this is the company’s highest rating.
The companies included in the Healthcare Informatics 100 represent a broad range of specializations within the healthcare IT sector, covering everything from all-encompassing enterprise systems to very focused best-of-breed solutions.
Healthcare providers rely on TeleVox’s multimedia outbound messaging platforms, communication portals and proactive communication solutions to help create new revenue streams and more effectively connect with their patients.
“As healthcare organizations look to increase efficiency, they are relying on our solutions to improve customer care and reduce expenses, enabling us to reach our highest level ever on the Healthcare Informatics 100,” said Scott Zimmerman, business leader for TeleVox. “We will continue to develop new doctor-patient communication products to meet the healthcare industry’s evolving needs.”
About Healthcare Informatics — Founded in 1984, Healthcare Informatics is the industry’s leading publication and is a vital resource for more than 40,000 healthcare IT executives who require insightful coverage and commentary to stay on the cutting edge of technology. Healthcare Informatics is a publication of The McGraw-Hill companies.
For years leading doctors have chosen TeleVox for proactive, effective and timely healthcare communication. TeleVox offers value-driven, secure and reliable communications solutions that help to create new revenue streams for healthcare providers and proactively inform their patients.
TeleVox understands that patients want to receive communication from their doctors in a secure and timely fashion, using the most convenient channel to reach them. That’s why TeleVox broadens doctor-patient communication channels beyond voice, with the right mix of technology and human touch.
TeleVox offers and hosts multi-media outbound messaging platforms, communication portals and proactive communication programs that seamlessly integrate to data and practice management systems. Formed in 1992, TeleVox has worldwide presence in over 14,000 practices and organizations and accurately delivers millions of multi-media messages every week.
An affiliate of West Interactive Corporation, TeleVox is headquartered in Mobile, Alabama. For more information, visit the Company’s website at www.televox.com or call 1.800.644.4266.
About West Corporation
West Corporation is a leading provider of outsourced communication solutions to many of the world’s largest companies, organizations and government agencies. West combines telephony, technology and human capital to help its clients communicate effectively, maximize the value of their customer relationships and drive greater profitability from customer related transactions. The company’s integrated suite of customized solutions includes worldwide conferencing, emergency communications, customer care, customer acquisition, customer retention, business-to-business sales, account management and accounts receivable management services.
Founded in 1986 and headquartered in Omaha, Nebraska, West has a team of 43,000 employees based in North America, Europe and Asia. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.