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The Official Blog for TeleVox Solutions


West Corporation

Posted on May 13, 2015 by West Corporation 


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Increased Diabetes Costs Highlight Need for More Communication

Annual healthcare spending for adults and children with diabetes was 2.5 times more than those who do not have diabetes in 2013.

According to a study by the Health Care Cost Institute (HCCI), nearly $15,000 was spent per capita on healthcare for people with diabetes. That’s up 6% from spending in 2010. Focusing specifically on children with diabetes, spending has experienced more dramatic year-over-year growth, with a 9.6% increase from 2012 to 2013.

The encouraging news is that there is a real opportunity for patients and providers to collaborate and more successfully manage diabetes. The TeleVox Healthy World report Discussing Diabetes: The Essential Conversation That Could Change the Health of the Nation found that only 25% of diabetics think there is a lack of available resources to help successful weight management. So if the resources exist as three-quarters of diabetics think they do, directing patients to them could just be a matter of increased communication from providers.

Despite this opportunity for more communication, only 43% of doctors admit to telling diabetic patients exactly what steps to take to manage their health. For those who DO communicate on this level, the key patient motivators seem to be positive in nature. 63% of diabetic patients said they would be encouraged by moving towards pleasure and achieving positive outcomes. However, only 19% of diabetics who have been told by their doctor to lose weight said their doctor had focused on the positives. Many providers are communicating, but not necessarily in a way that will resonate with their patients.

Reversing the trend in growing healthcare costs for diabetes will certainly involve increased engagement across providers and their patients. Finding a way to increase those connections in a meaningful way has proven to be a challenge. Click HERE to learn how healthcare organizations are building effective strategies to educate and activate their diabetic patients.

Infographic courtesy of HCCI


high cost of diabetes

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