Engage: The Official Blog for TeleVox Solutions


Engage: The Official Blog for TeleVox Solutions


West Corporation

Posted on January 8, 2015 by West Corporation 


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Improving Patient Loyalty [INFOGRAPHIC]

One of the most pressing challenges for today’s healthcare organizations is building long-lasting relationships with patients.

Making communication improvements that personalize routine interactions and address patients’ emotional, physical and clinical needs are key steps to improving patient satisfaction and ensuring loyalty. Has your organization adopted these relationship-building strategies?

This Improving Patient Loyalty infographic covers how to humanize interactions with patients, asking for patient feedback on your communication style, educating about support for potential concerns, confirming understanding of information you have shared, emotion management and more!

Improving Patient Loyalty

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