The Official Blog for Intrado’s TeleVox Solutions

The Official Blog for Intrado’s TeleVox Solutions

West Corporation

Posted on February 2, 2018 by West Corporation 


Five Tactics to Resolve Patient Balances

According to a CNBC report, medical bills were the biggest cause of U.S. bankruptcies in 2013, with an estimated 2 million people impacted. So what’s the best way to collect unpaid patient balances? The goal is to spend less time on outreach through automation and more time handling responses from patients, resulting in more collections. Check out these five tactics for resolving past due balances:



Often times patients simply need a nudge to make a payment on past due accounts. To learn more about how to solve revenue cycle challenges, check out our Optimizing Revenue report.

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