Patient Engagement Solutions
for Dental Practices

Patient Engagement Solutions
for Dental Practices

When trying to distinguish themselves from other practices in their area, dental and orthodontic practices of all sizes ask, “How do I increase production without sacrificing patient care?” West’s TeleVox Solutions enable practices to focus on attracting new patients with dental marketing while strengthening their existing patient relationships. Appointment reminders, surveys and other patient communications improve patient engagement, while dental website marketing, SEO and on-hold messaging introduce new care opportunities and fuel practice growth.

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Solutions for Dental Practice Growth

Every practice has its unique challenges, but we think you’ll agree with what practices tell us are their most common barriers to practice growth.
West meets the challenges practices face in attracting and retaining patients.

Attracting New Patients

There are hundreds of ways to spend marketing dollars, but only a few of them actually drive new business. Practices are aligning with patients’ shift toward web-driven search for their providers by focusing on patient-friendly websites, SEO and other online tools.

Building Loyalty to Combat Competition

Competing practices will come and go. How do you provide a level of in-office and between-visit communication to strengthen relationships and prevent patients from trying the new office across the street?

Keeping the Appointment Schedule Full

This requires promoting additional treatments and then making sure patients show up for their appointments. When there’s a need for a cancellation or reschedule, capture that information ASAP to fill the appointment slot with a wait-listed patient.

Managing Limited Staff Time and Budget

Marketing and communication ideas sound great, but who is going to manage those efforts? And what’s it going to cost? The best bet is working with a cost-effective vendor that handles the details expertly while allowing your staff to focus on in-office patients.

How TeleVox Solutions Can Help Your Dental Practice

Engage Patients with a Next-Generation Communications Platform

Every patient has communication preferences, so why not offer all of them? TeleVox Engage is a fully integrated patient engagement platform that delivers the functionality that matters most to your practice and your patients. Get multichannel appointment reminders, patient communications, on-demand messaging, patient chat, patient surveys, reporting dashboards and more – all in one easy-to-use platform. Learn More>

Marketing Solutions

An effective marketing strategy attracts new patients while building loyalty among your current patients. TeleVox Marketing Solutions include tools such as modern dental website design and on-hold messaging to help your practice connect with today’s tech-savvy patients and stay at the forefront of a highly-competitive dental healthcare marketplace. Learn More>


TeleVox Solutions

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