Category: Wellness & Preventive Reminders


Category: Wellness & Preventive Reminders

West Corporation

Posted on September 22, 2015 by West Corporation 


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Strong Reviews for This Year’s Flu Vaccine

The CDC predicts that this year’s flu vaccine will be a better match than last year’s for circulating flu strains, making it an even more effective preventive step for Americans to take this flu season.

In most years, the flu vaccine reduces an individual’s odds of getting the flu by 50-60%.…

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West Corporation

Posted on September 3, 2015 by West Corporation 


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Do You Text More Than You Talk?

Did you know we text more than we talk on the phone? Or at least we do in terms of the number of texts we send vs. the number of calls we make.

A Nielsen Customer Value Metrics report found that text volume is nearly five times that of voice calls.…

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West Corporation

Posted on August 25, 2015 by West Corporation 


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Do You Know Your “Busy Parents”?

At TeleVox, we’ve discovered success stems from knowing who our customers are. Not just their names, but who they really are – what goals they have for their practices, what challenges they face each day and what tools they use to meet their needs. Those are the insights we use as marketers to present our products and solutions in a way that truly helps our clients.…

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West Corporation

Posted on August 17, 2015 by West Corporation 


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Helping Patients Navigate Treatment for Multiple Chronic Diseases

An August 10, 2015 article in The Wall Street Journal examines the challenges patients with multiple chronic illnesses often meet in managing their own care. When faced with multiple medications and their associated routines, this creates an often-overwhelming burden for patients to stay on track with each of their treatment plans.…

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West Corporation

Posted on July 27, 2015 by West Corporation 


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Are We Finally Getting Our Diets On Track?

A July 2015 New York Times article reported that Americans’ eating habits are finally changing for the better. The average daily caloric intake for American children is down 9%. The amount of full-calorie soda consumed by the average American has dropped 25% since the late 1990s. These improvements are not limited to certain demographic groups, as subsets of Americans based on income, race and other demographic factors are pretty much all making progress.…

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West Corporation

Posted on July 21, 2015 by West Corporation 


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Are You Prepared to Communicate with Spanish-Speaking Patients?

Are you able to communicate with the growing number of Spanish speakers among your patient population? If not, the time to take action is now! Data shows that Hispanic populations will continue to be the fastest growing demographic in the U.S. in the coming years.

Let’s take a quick look back.…

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West Corporation

Posted on July 7, 2015 by West Corporation 


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What Is the Engagement Gap in Provider-Patient Communication?

In a recent TeleVox survey, one in two Americans indicated that they don’t feel their overall personal health is in good shape. One in four are, at best, struggling to be healthy. Those statistics are part of an overall picture of poor health in America that has come into greater focus with each passing year.…

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West Corporation

Posted on June 23, 2015 by West Corporation 


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Four Essentials for Successful Appointment Communications

In my 15 years as an Appointment Coordinator, I’ve learned that one of the most important services we can offer a patient is a simple appointment reminder. I’ve also learned that unless you know what you’re doing, a successful appointment reminder strategy isn’t quite as easy as it sounds.

Well, consider this my attempt to make it simple.…

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West Corporation

Posted on June 9, 2015 by West Corporation 


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7 Health Facts Men Need to Know [INFOGRAPHIC]

In recognition of June’s “Men’s Health Month”, we wanted to share this infographic from the Canadian Men’s Health Foundation. It’s an easy-to-read overview of the greatest health challenges men face, and it offers some practical advice for making lifestyle changes in each of those areas.

TeleVox’s Healthy World report A Fragile Nation in Poor Health gave us a lot of insight about men’s perceptions of their own health.…

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West Corporation

Posted on May 29, 2015 by West Corporation 


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The Benefits of Electronic Prescriptions for Dentists

“E” may be this generation’s favorite letter (besides “i,” of course) — email, e-books, e-commerce, e-cards. So in a society where everything from conducting business to reading a book is done electronically, it’s no surprise that prescriptions have also made the jump from the physical world to the digital one.

Electronic prescribing, or e-prescribing, allows doctors to transmit prescriptions electronically to pharmacies from the point-of-care.…

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