Category: Wellness & Preventive Reminders


Category: Wellness & Preventive Reminders

West Corporation

Posted on February 20, 2013 by West Corporation 


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Snail Mail Just Got “Snailier”

Are you still regularly mailing your patients for any reason? Sending them appointment reminders, wellness messages or balance due statements? Hopefully, you’re not having to send multiple balance due statements. HBMA estimates the cost of one of those statements to be more than $10 each!

Regardless of why you’re mailing your patients, it’s going to take those communications a little longer to reach their destination.…

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West Corporation

Posted on February 18, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter O

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

O – outstanding balances

Unfortunately, the need for increased outreach to patients about outstanding balances has exploded in recent years.…

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West Corporation

Posted on February 15, 2013 by West Corporation 


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Ignoring Heart Disease Won’t Lower Your Risk [INFOGRAPHIC]

Since February is American Heart Month, here’s an outstanding infographic about the risk and high costs of heart disease. We’re spending $108 billion on heart disease each year!

Ignoring Heart Disease Won’t Lower Your Risk infographic by beckonmedia.

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West Corporation

Posted on February 6, 2013 by West Corporation 


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New Healthy World Report – “Know Your Health”

Last week, I posted about our new series of Healthy World reports, and how they’re helping us uncover and understand the gap between provider communication and patients’ accountability for their own health.

I’m excited to announce that we’ve just added our latest report to the group, and I encourage you to click the link and spend some time with the information presented.…

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West Corporation

Posted on February 4, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter N

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

N – no-shows

A recent survey of 3,000 organizations answered two key questions on the topic of appointment reminder notifications and how they impact patient no-show rates.…

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West Corporation

Posted on January 30, 2013 by West Corporation 


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Have You Read Our Healthy World Reports?

Why don’t we always do what our doctor recommends? What’s stopping us from having greater accountability in our ongoing health? How can providers cut through the noise of today’s communication landscape to help – delivering timely communications that resonate with their patients?

Answers to these questions (and many more) will shape the future of the healthcare industry, and our series of Healthy World reports is pulling back the curtain on where we currently stand in patient engagement and where we need to be.…

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West Corporation

Posted on January 28, 2013 by West Corporation 


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Cholesterol and Super Bowl 2013 [INFOGRAPHIC]

Is there a correlation between high cholesterol in certain regions of the United States and Super Bowl interest in those same regions? On the surface, there certainly appear to be signs of a slight correlation. When we researched just how popular a Google search phrase like “Super Bowl 2013” has been in the last couple weeks, we noticed that Southerners and Midwesterners were much more interested in this topic…or at least that’s what they were telling Google by their search behavior.…

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West Corporation

Posted on January 25, 2013 by West Corporation 


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Disaster Prep and Recovery – Communication is Critical!

A natural disaster will occur somewhere in the United States every year. Many of these emergencies can be somewhat predicted according to season and geographic location. For such disasters, does your practice have a plan? Did you know that automation can play a vital role in your emergency communication efforts?

Do You Have a Communication Plan?

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West Corporation

Posted on January 16, 2013 by West Corporation 


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Automating Flu Notifications – 6 Benefits for Patients and Your Practice

Despite 70 years of availability and numerous studies that have reinforced the effectiveness of the flu vaccine, the public still has concerns regarding its safety and value. This is where a physician can step in and provide proactive education and information about the illness and vaccine. Automation can be a valuable and cost-effective tool in this outreach.…

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West Corporation

Posted on January 9, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter M

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Enjoy!

M – mailings

It’s getting more and more difficult for practices to justify mailers as the sole activity for routine patient notifications. If you’re mailing appointment reminders, wellness messages and other notifications to patients today, you’re no doubt seeing these challenges.…

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