Category: Wellness & Preventive Reminders


Category: Wellness & Preventive Reminders

West Corporation

Posted on March 15, 2013 by West Corporation 


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Spotlight on the West – Findings from Healthy World Report

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “A Fragile Nation in Poor Health”, which reveals the majority of Americans fail to follow their doctors’ advice, and uncovers a significant gap in our nation’s healthcare system – lack of patient care between doctor visits. Download it HERE!

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West Corporation

Posted on March 13, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter P

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

P – preferences

Do patients really have a preference on how you contact them about appointments or other routine communications?…

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West Corporation

Posted on February 27, 2013 by West Corporation 


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Spotlight on the South – Findings from Healthy World Report

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “A Fragile Nation in Poor Health”, which reveals the majority of Americans fail to follow their doctors’ advice, and uncovers a significant gap in our nation’s healthcare system – lack of patient care between doctor visits. Download it HERE!

Read More >

West Corporation

Posted on February 25, 2013 by West Corporation 


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10 Ways to Improve Heart Health by Reducing Stress

With another American Heart Month coming to a close this week, it’s a great opportunity to share some additional thoughts on ways you and your patients can reduce the risk of heart disease. The American Heart Association offers these ten stress-relieving tips to put you on the path toward a healthy heart.…

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West Corporation

Posted on February 20, 2013 by West Corporation 


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Snail Mail Just Got “Snailier”

Are you still regularly mailing your patients for any reason? Sending them appointment reminders, wellness messages or balance due statements? Hopefully, you’re not having to send multiple balance due statements. HBMA estimates the cost of one of those statements to be more than $10 each!

Regardless of why you’re mailing your patients, it’s going to take those communications a little longer to reach their destination.…

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West Corporation

Posted on February 18, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter O

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

O – outstanding balances

Unfortunately, the need for increased outreach to patients about outstanding balances has exploded in recent years.…

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West Corporation

Posted on February 15, 2013 by West Corporation 


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Ignoring Heart Disease Won’t Lower Your Risk [INFOGRAPHIC]

Since February is American Heart Month, here’s an outstanding infographic about the risk and high costs of heart disease. We’re spending $108 billion on heart disease each year!

Ignoring Heart Disease Won’t Lower Your Risk infographic by beckonmedia.

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West Corporation

Posted on February 6, 2013 by West Corporation 


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New Healthy World Report – “Know Your Health”

Last week, I posted about our new series of Healthy World reports, and how they’re helping us uncover and understand the gap between provider communication and patients’ accountability for their own health.

I’m excited to announce that we’ve just added our latest report to the group, and I encourage you to click the link and spend some time with the information presented.…

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West Corporation

Posted on February 4, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter N

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

N – no-shows

A recent survey of 3,000 organizations answered two key questions on the topic of appointment reminder notifications and how they impact patient no-show rates.…

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West Corporation

Posted on January 30, 2013 by West Corporation 


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Have You Read Our Healthy World Reports?

Why don’t we always do what our doctor recommends? What’s stopping us from having greater accountability in our ongoing health? How can providers cut through the noise of today’s communication landscape to help – delivering timely communications that resonate with their patients?

Answers to these questions (and many more) will shape the future of the healthcare industry, and our series of Healthy World reports is pulling back the curtain on where we currently stand in patient engagement and where we need to be.…

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