Category: Wellness & Preventive Reminders


Category: Wellness & Preventive Reminders

West Corporation

Posted on November 4, 2015 by West Corporation 


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Milestone Alert: Engaging Eight Million Patients in a Single Week

Last week marked another milestone for TeleVox and our clients’ commitment to improving patient health through effective communication.

For the first time in TeleVox history, we delivered eight million healthcare notifications in a single week. Eight million! Those communications covered a wide spectrum of outreach opportunities through the patient care continuum, including:

  • Appointment-Related Notifications – Confirmations, pre-registrations, insurance verifications and all of the other communication necessary to make sure patients attend their scheduled visits and have the best experience possible.

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West Corporation

Posted on November 2, 2015 by West Corporation 


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Focus on Communication During American Diabetes Month

As November’s American Diabetes Month programs kick off and draw attention to a disease that affects 30 million children and adults nationwide, a TeleVox study highlights the importance of provider-patient communication in diabetes treatment and prevention.

Download Discussing Diabetes: The Essential Conversation That Could Change the Health of the Nation for a closer look at how increased engagement outside of the exam room motivates diabetic patients to gain more control over their health.…

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West Corporation

Posted on October 28, 2015 by West Corporation 


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Latest Data on Leisure-Time Physical Activity

The CDC recently released January-March 2015 data in support of ongoing research to track leisure-time aerobic activity among U.S. adults, estimating the percentage of adults who meet the 2008 federal guidelines for aerobic activity based on household interviews.

For January-March 2015, 47.4% of U.S. adults meet the guidelines.

According to the CDC, the 2008 federal guidelines recommend that “for substantial health benefits, adults perform at least 150 minutes a week of moderate-intensity aerobic physical activity, or 75 minutes a week of vigorous-intensity aerobic physical activity, or an equivalent combination of moderate- and vigorous-intensity aerobic activity.…

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West Corporation

Posted on October 26, 2015 by West Corporation 


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Mammograms: New Recommendations, Same Outreach Challenges

The American Cancer Society recently changed its recommendation for annual mammograms for women, moving the starting age back to 45 from 40. They also recommend that women 55 and older only get a screening every other year, rather than the annual exam.

But despite the recommended scaling back of mammograms among these age groups, the challenge still remains among healthcare organizations of finding an effective way to promote these exams to women who need them.…

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West Corporation

Posted on October 1, 2015 by West Corporation 


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October is Breast Cancer Awareness Month [INFOGRAPHIC]

October is here, and you may have already noticed all of the pink-themed events, promotions and even football uniforms designed to raise awareness around breast cancer. Breast cancer awareness efforts have earned a huge amount of attention in our society during recent years – a wonderful trend that should make it easier for you to discuss the topic with your patients.…

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West Corporation

Posted on September 22, 2015 by West Corporation 


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Strong Reviews for This Year’s Flu Vaccine

The CDC predicts that this year’s flu vaccine will be a better match than last year’s for circulating flu strains, making it an even more effective preventive step for Americans to take this flu season.

In most years, the flu vaccine reduces an individual’s odds of getting the flu by 50-60%.…

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West Corporation

Posted on September 3, 2015 by West Corporation 


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Do You Text More Than You Talk?

Did you know we text more than we talk on the phone? Or at least we do in terms of the number of texts we send vs. the number of calls we make.

A Nielsen Customer Value Metrics report found that text volume is nearly five times that of voice calls.…

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West Corporation

Posted on August 25, 2015 by West Corporation 


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Do You Know Your “Busy Parents”?

At TeleVox, we’ve discovered success stems from knowing who our customers are. Not just their names, but who they really are – what goals they have for their practices, what challenges they face each day and what tools they use to meet their needs. Those are the insights we use as marketers to present our products and solutions in a way that truly helps our clients.…

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West Corporation

Posted on August 17, 2015 by West Corporation 


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Helping Patients Navigate Treatment for Multiple Chronic Diseases

An August 10, 2015 article in The Wall Street Journal examines the challenges patients with multiple chronic illnesses often meet in managing their own care. When faced with multiple medications and their associated routines, this creates an often-overwhelming burden for patients to stay on track with each of their treatment plans.…

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West Corporation

Posted on July 27, 2015 by West Corporation 


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Are We Finally Getting Our Diets On Track?

A July 2015 New York Times article reported that Americans’ eating habits are finally changing for the better. The average daily caloric intake for American children is down 9%. The amount of full-calorie soda consumed by the average American has dropped 25% since the late 1990s. These improvements are not limited to certain demographic groups, as subsets of Americans based on income, race and other demographic factors are pretty much all making progress.…

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