Category: Wellness & Preventive Reminders


Category: Wellness & Preventive Reminders

West Corporation

Posted on October 13, 2014 by West Corporation 


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How Big Is the Diabetes Problem?

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “Discussing Diabetes: The Essential Conversation That Could Change the Health of the Nation”, which examines the idea of technology-enabled between-visit engagement to help patients with the prevention and management of diabetes. Download it HERE!

In one sense, awareness of diabetes is at an all-time high.…

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West Corporation

Posted on October 6, 2014 by West Corporation 


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Handwashing 101

Can you believe that only 5% of us wash our hands properly? That’s what a Michigan State University study found last year from a sample of 3,749 Americans.

Gross factor aside – why do we care about this statistic? Well, handwashing also happens to be one of the frequently cited steps we can take to prevent the spread of the flu.…

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West Corporation

Posted on September 23, 2014 by West Corporation 


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Updated Numbers on Flu Vaccinations

Last week, we shared an Blog post with an infographic to help you communicate with patients on the basics of the flu vaccination.

A September 18 USA Today article offers new insight on the numbers and ages of Americans who have taken steps to get vaccinated. The CDC reports that only 46% of Americans received the flu vaccine last year, with the following breakdown:

  • 34% of adults ages 18 to 64
  • 50% of pregnant women
  • 55% of children ages 5 to 17
  • 65% of those age 65 and over
  • 70% of kids under age 5
  • 90% of doctors and nurses

The CDC also released information stating that 90% of children who died from the flu were unvaccinated.…

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West Corporation

Posted on September 19, 2014 by West Corporation 


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Serving Our Seniors Through Digital Channels

A January 2014 article by James Dias on epatientexperience.com calls attention to the growing shift of seniors toward digital communication technologies.

While the general idea of this movement may not be surprising to you, many providers are not aware of just how significant this shift has become. While only 52% of those who are 65 or older use the Internet today, there is a generation right behind them who are already taking this adoption rate to a much higher level.…

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West Corporation

Posted on September 15, 2014 by West Corporation 


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Flu Season Is Here [INFOGRAPHIC]

Flu season will be here soon, and this infographic from the U.S. Department of Health & Human Services offers valuable introductory information for patients to protect themselves.

The infographic covers all of the basics, including who should receive the vaccine, which people might be at an elevated risk of flu complications, the two types of vaccines and more.…

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West Corporation

Posted on September 11, 2014 by West Corporation 


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HIPAA and Text Messaging

Is HIPAA text messaging compliant? It seems no one can answer this question, not even HHS. Why is this seemingly simple question about HIPAA text messaging so difficult to answer?

In order for the use of a specific technology to be “HIPAA compliant”, we must consider the two rules of HIPAA.…

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West Corporation

Posted on September 4, 2014 by West Corporation 


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Three Types of HIPAA Compliant Patient Communication

In 2012, an MGMA study reported that approximately 44 percent of healthcare practices were using notifications technology to automate appointment reminders. Yet, many providers have not used notifications beyond this because they are unsure what types of patient communications fall within the limits of HIPAA regulations. The good news is that, with a solid understanding of the rules, patient engagement is a pretty open field.…

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West Corporation

Posted on August 25, 2014 by West Corporation 


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Understanding Healthy Cholesterol Levels [INFOGRAPHIC]

September is National Cholesterol Education Month, and while we’re still several days away from the start of the month, it’s not too early to think about ways you can educate patients about their cholesterol.

Understanding cholesterol can be a tricky topic for patients, and the infographic below from Cardiac Solutions in Peoria, AZ offers an informative and highly-visual introduction to the subject.…

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West Corporation

Posted on August 18, 2014 by West Corporation 


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Looking Forward to Flu Season

OK, maybe that title’s a little misleading. This look forward is less of an “oooh, we’re so excited” and more of a “let’s be sure our practice is ready”.

We’ll cover this more in-depth in an upcoming Blog post, but for now there’s a big question you should be asking yourself – “How am I planning to communicate with patients about the importance of a flu vaccine?” Do you have the tools in place to reach out to every patient and educate them about the need for their flu vaccination?…

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West Corporation

Posted on August 14, 2014 by West Corporation 


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Smart Snacks in School [INFOGRAPHIC]

Kids across the country are headed back to school and leaving their summer daytime eating habits behind (for better or worse). Do you have insight or advice for parents to go along with the USDA nutrition standards for the foods sold in schools? Are there similar guidelines you might recommend for parents to help them make good choices in the after-school snack options they make available to their children?…

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