Category: Wellness & Preventive Reminders


Category: Wellness & Preventive Reminders

West Corporation

Posted on January 8, 2020 by West Corporation 


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5 Simple Ways to Improve Healthcare Communication and Patient Experiences

Unfortunately, the truth is that many Americans say healthcare does not deliver consumer experiences that are on par with other industries. So how can healthcare organizations close the gap and deliver experiences that are more in line with patients’ expectations? The short answer is that teams need to improve communication.… Read more

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West Corporation

Posted on December 17, 2019 by West Corporation 


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Communication Expectations Rise Among Baby Boomer and Millennial Patients

In 2019, millennials are expected to surpass baby boomers to become the largest living adult population in the U.S. For healthcare providers who have been intently focused on understanding and meeting the needs of baby boomers for years, it is helpful to step back and really consider what millennial patients want and expect out of healthcare experiences—particularly when it comes to communication from their healthcare team.… Read more

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West Corporation

Posted on November 20, 2018 by West Corporation 


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Five Ways Automated Communications Can Help Manage Diabetes

Technology is changing the way providers help patients manage diabetes. According to the Centers for Disease Control (CDC), more than 100 million U.S. adults have diabetes. There’s no doubt that it’s one of the most difficult and expensive chronic conditions to treat, especially since so much of the management happens outside of a doctor’s office.… Read more

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West Corporation

Posted on November 13, 2018 by West Corporation 


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Easy Ways to Extend Support to Chronic Patients Between Appointments

When it comes to managing chronic disease, patients are looking for more support from their healthcare providers. Many chronic patients feel that they lack the knowledge to effectively manage their condition at home. In fact, one in five patients (20%) say they would rate their ability to manage their chronic condition as fair or poor at best.… Read more

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West Corporation

Posted on October 16, 2018 by West Corporation 


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Patient-Provider Communications: What Patients Want vs. What Providers Deliver

Fun fact: 88 percent of patients want healthcare providers to communicate with them by texting outside of in-person appointments. And yet, more than half of patients (51%) say their providers either do not use text messages to communicate, or they do a fair or poor job of offering this type of communication.… Read more

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West Corporation

Posted on October 4, 2018 by West Corporation 


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How Your Practice Can Support Breast Cancer Awareness Month & Focus on Preventive Care

With everything going pink this month, providers have an excellent opportunity to help women become more proactive in the fight against breast cancer. The CDC reports that it’s the most common cancer in women, regardless of race or ethnicity, so there is plenty cause for concern. And according to West’s 5 Reasons Patients Skip Preventive Care, nearly 1 in 4 patients don’t know when they are due for a screening.… Read more

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West Corporation

Posted on September 18, 2018 by West Corporation 


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Men’s Health – Using Prostate Awareness Month to Encourage Prevention

Every 3 minutes a man will be diagnosed with prostate cancer. According to a survey conducted by the Cleveland Clinic, 53% of men said their health isn’t something they like to discuss. In the same study, 48% turn to their spouse or significant other to discuss a health issue. So what can providers do to encourage men to take an active role in their health?… Read more

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West Corporation

Posted on September 13, 2018 by West Corporation 


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Helping Patients Control Their Cholesterol through Education

September is National Cholesterol Education Month, which is a great time to help patients take charge of their heart health. According to the Centers for Disease Control (CDC), more than 102 million American adults (20 years or older) have elevated cholesterol levels of 200 mg/dL, which is above healthy levels. Worse, more than 35 million of these adults have levels of 240 mg/dL or higher – putting them at risk for heart disease.… Read more

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West Corporation

Posted on August 29, 2018 by West Corporation 


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Helping Patients Lead A Healthy Lifestyle

Effective patient communication is essential for delivering quality care and increasing patient engagement. Fifty-one percent of patients say they want more communication from their healthcare provider between visits. One way to do that is through preventive health education. While it’s important to encourage patients to schedule preventive screenings and checkups, it’s also crucial to educate patients on how they can improve their overall health and wellness between visits.… Read more

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West Corporation

Posted on August 21, 2018 by West Corporation 


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Immunization Reminders & Recalls that Work

Healthcare plans and providers know the importance of immunizations for both individuals and the overall population, and thus continuously work to keep the patients in their care up to date on their vaccinations. With August being National Immunization Awareness Month, now is the perfect time to remind parents about their children’s vaccines.… Read more

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