Posted on September 6, 2013 by West Corporation
So. Pumped.
We’re only a month away from the premiere of The Walking Dead Season 4. Have you guys noticed how much zombie-related merchandising is out in stores these days? T-shirts, bobblehead dolls, board games – even a zombie cookbook! Last week, a friend told us she participated in a zombie-themed 5K run.… Read more
Posted on August 26, 2013 by West Corporation
Who’s excited about Labor Day? If you’re a TeleVox client and planning to be closed on Labor Day, we’ve got some tips to help you get everything squared away ahead of the coming holiday.
Take a look at the video below and make note of the easy ways you can set your closing schedules.… Read more
Posted on August 14, 2013 by West Corporation
Lack of attention to protecting patient data poses one of the greatest risks to any healthcare organization, whether it’s the painful cost of a data breach and any associated penalties or simply the toll it takes on your reputation.
Have you made data security a priority among your team? Here are some reasons that you should!… Read more
Posted on August 12, 2013 by West Corporation
Google Glass, guys. Have you seen this?? Looks like it could be available to consumers by the end of this year. Here’s a great infographic from MHADegree.org that dives into the pros and cons of Google Glass along with potential uses for both healthcare providers and their patients.
What do you think?… Read more
Posted on July 19, 2013 by West Corporation
Naturally, when a TeleVox Product Manager gets back from a big industry conference, the first thing he needs is a visit from the TeleVox Breakstalker. No time for responding to emails or returning calls – just give us the scoop!
Fresh off a trip to the AAO meeting in Philadelphia, Product Manager James Hamilton shares great info on the T.LINK mobile app (free for T.LINK customers BTW) and sending follow-up emails to your patients.… Read more
Posted on June 26, 2013 by West Corporation
Frequently, being prepared refers to a plan of action “in the event of…” For instance, in your practice or with your family, it’s smart to have a disaster plan of action and have everyone involved practice the steps to take. In case there is a fire in the home, know what the escape routes are, where to meet up to ensure everyone made it out of the building, etc.… Read more
Posted on June 3, 2013 by West Corporation
One of the most valuable things you can do for your website is keep it updated regularly with fresh content, and there are a variety of ways you can do it. The TeleVox Breakstalker is on the prowl again, and this time she’s tracked down a TeleVox product manager for ideas and answers on how to keep your content updated.… Read more
Posted on March 25, 2013 by West Corporation
Editor’s Note: The following is a guest post published by permission of its author.
Many offices struggle to make morning huddles more productive. How can we strike the right balance between meetings that have the necessary exchange of information yet do not drag on and waste everyone’s time? I have been to morning huddles that are a time spent waiting for all team members (yes, this includes you doctors) to arrive, getting a cup of coffee and discussing the weekend.… Read more
Posted on March 20, 2013 by West Corporation
Power to the people! The TeleVox Breakstalker is on the prowl again, finding ways you can manage your own holiday calling schedules. No need to call Support (though we always love to hear from you) – Nicki offers ways to handle your scheduling needs without having to pick up the phone.… Read more
Posted on March 1, 2013 by West Corporation
It was only a matter of time, folks. The Harlem Shake has officially made its presence known in our lobbies and exam rooms. Here are Exhibits A, B and C. I dare you not to watch all three.
Clown wigs. Shirtless guys wearing football helmets. Borderline inappropriate gyrations. You know the drill.… Read more
