Both providers and patients have realized the convenience and flexibility that text communications provide, and healthcare practices are beginning to embrace texting as an essential tool for increasing provider-patient engagement and improving patient experience. As mobile phone usage continues to increase, text communications are not only more Iikely to be considered acceptable by patients—texting is becoming the preferred channel for patient communications as well.… Read more
Healthcare teams play a crucial role in helping their chronic patients stay well. To deliver the ongoing support these patients need and improve the quality of care provided to them, providers are using automated notifications in innovative ways. Maintaining ongoing communication leads patients to be engaged in their care, enabling providers to influence their patients to adopt healthier lifestyles and stay active in their ongoing care.… Read more
In order to grow and maintain financial stability, dental practices must find the most cost-efficient ways to increase revenue and reduce bad debt. Smart practices are using their patient communication technology to do more than just send appointment reminders. Here are three ways a technology you likely already use can be leveraged to reduce costly no-shows, prompt patients to pay their bills and generate new revenue for your dental or orthodontic practice.… Read more
According the Centers for Disease Control (CDC), influenza activity in the U.S. remains low, however, there are things you can do to prepare your patients for the flu season including:
- Share informational flu handouts for those who have questions about vaccinations or those who refuse to have a flu shot. You can download a “Get the Facts” flyer here from the CDC.
A popular and convenient method of communication, texting is quickly becoming an essential tool for increasing provider-patient engagement. Innovative healthcare organizations are leveraging SMS as a communications channel to make the patient experience easier and more convenient. Text messaging also plays a pivotal role in motivating and engaging patients about their well-being and preventive care.… Read more
There’s no doubt we live busy lives. Access to technology fueled by smartphone ownership provides unprecedented opportunity for connection. Because of this, healthcare providers and health delivery systems have the opportunity to be connected beyond the bounds of the clinical setting in ways that would have been futuristic only a few years ago. … Read more