Category: Remote Monitoring


Category: Remote Monitoring

West Corporation

Posted on March 19, 2020 by West Corporation 


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Using Proactive Patient Outreach to Minimize Coronavirus Risk

As COVID-19 continues to spread across the United States, healthcare organizations are looking for ways to conduct mass screenings and answer questions about what to do in the event of exposure. As with any health crisis, according to the latest Situation Summary from the CDC, this is a rapidly evolving situation.… Read more

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West Corporation

Posted on March 3, 2020 by West Corporation 


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3 Must-Know Tips for Using Surveys in Chronic Care

There’s no question that patients need help managing chronic conditions at home and in their daily lives, beyond the support they get during appointments. Providers are doing more than ever to support chronic patients. They are encouraging patients to enroll in chronic disease management programs and assigning care coordinators to help keep patients on track with treatments.… Read more

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West Corporation

Posted on December 30, 2019 by West Corporation 


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Treat Patients Well Between Appointments to Make Them Feel More Valued

Healthcare providers and organizations work hard to design positive healthcare experiences for patients. Every part of an office visit—from scheduling the appointment, to the waiting room experience, to face-to-face time with patients—is carefully planned with patients in mind. But what happens between appointments? Healthcare teams put so much effort into optimizing healthcare experiences and making patients feel valued, but often the positive experiences end abruptly for patients following appointments when they are left to manage their health on their own.… Read more

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West Corporation

Posted on December 3, 2019 by West Corporation 


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Surveys Help Monitor Cardiovascular Health in At-Risk Chronic Patients

Millions of adults in the U.S. with chronic health conditions are rushed to the emergency room each year because of chest pain. When chest pain strikes, it is difficult for patients to know whether the pain is heart-related and caused by a medical emergency, or whether it is from something less urgent.… Read more

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West Corporation

Posted on November 25, 2019 by West Corporation 


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Patients Who Don’t Know Their Health Metrics Can’t Effectively Manage Their Health

Many healthcare professionals know their organization could do a better job helping patients understand and monitor their health metrics. Unfortunately, they don’t realize just how important it is to take steps to make that happen. When patients don’t know their current health metrics or their health targets, several critical things can’t happen, including:

  • Patients can’t recognize patterns or easily determine whether their health is improving or declining.
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West Corporation

Posted on November 19, 2019 by West Corporation 


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5 Types of Surveys Every Healthcare Organization Should Be Using

If there is a secret weapon hospitals and healthcare providers can use to improve the patient experience, it might just be patient surveys. Patient satisfaction surveys are well-known resources that providers use to gain insights into how to improve healthcare experiences. Most healthcare teams are familiar with how to use satisfaction surveys to their advantage.… Read more

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West Corporation

Posted on September 3, 2019 by West Corporation 


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3 Opportunities You Miss by Not Using Health Monitoring Surveys

In recent posts, we’ve discussed the need for healthcare teams to update their communication strategies to connect with patients in new ways. One type of communication we recommend adopting is health monitoring surveys (check out our infographic at the end of this post). These surveys give healthcare teams a way to capture health data in real-time to learn what is happening with patients between appointments.… Read more

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West Corporation

Posted on August 6, 2019 by West Corporation 


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Using Surveys to Monitor Pain May Help Prevent Hospital Readmissions

Patients who have been discharged from the hospital are more likely to return to the emergency department or be readmitted if they have high levels of pain. According to one study that looked at 30-day readmissions and ER visits following surgeries, patients in the highest reported pain categories also had the highest rate of non-planned readmissions and ER visits.… Read more

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West Corporation

Posted on November 16, 2016 by West Corporation 


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Transitional Care: Bridging the Gap Between Treatment and Recovery

Managing a patient’s transition from health facility to home can have great benefits for all.  CMS provides reimbursement incentives.  Patients get better.  Patient satisfaction levels soar. The cost of care decreases.  Patients have a better and healthier life.

Transitional Care:  Promise vs Reality

The reality of what happens when patients are discharged can be a nightmare for caregivers.  … Read more

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