Category: Recall Reminders


Category: Recall Reminders

West Corporation

Posted on July 26, 2017 by West Corporation 


Share


5 Signs Your Practice Should Adopt Automated Patient Communication

As the healthcare market becomes more competitive, providers must do everything they can to increase patient satisfaction while also growing their practice. Automating patient communications is an easy and efficient way to improve patient experience and can positively impact your bottom line without adding more work for your staff. In fact, 87% of practices that deliver reminders through automated channels handle the entire day’s reminders in less than one hour.…

Read More >

West Corporation

Posted on August 3, 2016 by West Corporation 


Share


August is Immunization Awareness Month

Many practices who offer or support immunization services can take advantage of the momentum generated with this national observance to encourage patients of all ages to stay up-to-date on the vaccinations recommended for them.

The good news is the National Public Health Information Coalition has made it easy for you! Go to https://www.nphic.org/niam to download some free resources that will educate and motivate your patients including:

  • Vaccine information by age
  • Sample news releases, articles & social media posts
  • Links to web resources from the CDC
  • Logos, web banners, posters and graphics

All free of charge!…

Read More >

West Corporation

Posted on September 3, 2015 by West Corporation 


Share


Do You Text More Than You Talk?

Did you know we text more than we talk on the phone? Or at least we do in terms of the number of texts we send vs. the number of calls we make.

A Nielsen Customer Value Metrics report found that text volume is nearly five times that of voice calls.…

Read More >

West Corporation

Posted on June 23, 2015 by West Corporation 


Share


Four Essentials for Successful Appointment Communications

In my 15 years as an Appointment Coordinator, I’ve learned that one of the most important services we can offer a patient is a simple appointment reminder. I’ve also learned that unless you know what you’re doing, a successful appointment reminder strategy isn’t quite as easy as it sounds.

Well, consider this my attempt to make it simple.…

Read More >

West Corporation

Posted on February 26, 2015 by West Corporation 


Share


Making It Personal: Surprisingly Similar Regional Perspectives on Provider Communication

NOTE: The following post includes data from TeleVox’s Healthy World report, “Technology Beyond the Exam Room”, which discusses issues to consider when incorporating high-tech engagement into treatment plans bupropion hcl. Download it HERE!

Though the United States is one of the world’s most diverse nations in terms of regional cultures and lifestyles based on geographic locations, sometimes we’re not so different.…

Read More >

West Corporation

Posted on February 24, 2015 by West Corporation 


Share


Top Challenges for Dental and Orthodontic Practices – Communication and Operations

NOTE: The following is an excerpt from TeleVox’s report, “Top Challenges for Dental and Orthodontic Practices: Results and Observations from the 2015 Practice Readiness Survey”, a survey of nearly 500 dental and orthodontics professionals and their common problems of practice management they anticipate to be most challenging in 2015. Download the full report HERE!

Read More >

West Corporation

Posted on February 20, 2015 by West Corporation 


Share


Top Challenges for Dental and Orthodontic Practices – Building Patient Loyalty

NOTE: The following is an excerpt from TeleVox’s report, “Top Challenges for Dental and Orthodontic Practices: Results and Observations from the 2015 Practice Readiness Survey”, a survey of nearly 500 dental and orthodontics professionals and their common problems of practice management they anticipate to be most challenging in 2015. Download the full report HERE!

Read More >

West Corporation

Posted on January 30, 2015 by West Corporation 


Share


Digital Disclosure

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “Technology Beyond the Exam Room”, which discusses issues to consider when incorporating high-tech engagement into treatment plans. Download it HERE!

When a patient is asked how much alcohol they drink or if they smoke, do physicians always receive truthful answers?…

Read More >

West Corporation

Posted on January 19, 2015 by West Corporation 


Share


Earning Trust through Patient Engagement

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “Technology Beyond the Exam Room”, which discusses issues to consider when incorporating high-tech engagement into treatment plans. Download it HERE!

Most patients, at some point, have met with a doctor who took that extra five minutes to ask about their job, or discuss their child’s recent school play.…

Read More >

West Corporation

Posted on September 19, 2014 by West Corporation 


Share


Serving Our Seniors Through Digital Channels

A January 2014 article by James Dias on epatientexperience.com calls attention to the growing shift of seniors toward digital communication technologies.

While the general idea of this movement may not be surprising to you, many providers are not aware of just how significant this shift has become. While only 52% of those who are 65 or older use the Internet today, there is a generation right behind them who are already taking this adoption rate to a much higher level.…

Read More >


TeleVox Solutions

utility-side-menu