Posted on August 21, 2018 by West Corporation
Healthcare plans and providers know the importance of immunizations for both individuals and the overall population, and thus continuously work to keep the patients in their care up to date on their vaccinations. With August being National Immunization Awareness Month, now is the perfect time to remind parents about their children’s vaccines.… Read more
Posted on July 26, 2017 by West Corporation
As the healthcare market becomes more competitive, providers must do everything they can to increase patient satisfaction while also growing their practice. Automating patient communications is an easy and efficient way to improve patient experience and can positively impact your bottom line without adding more work for your staff. In fact, 87% of practices that deliver reminders through automated channels handle the entire day’s reminders in less than one hour.… Read more
Posted on August 3, 2016 by West Corporation
Many practices who offer or support immunization services can take advantage of the momentum generated with this national observance to encourage patients of all ages to stay up-to-date on the vaccinations recommended for them.
The good news is the National Public Health Information Coalition has made it easy for you! Go to https://www.nphic.org/niam to download some free resources that will educate and motivate your patients including:
All free of charge!… Read more
Posted on September 3, 2015 by West Corporation
Did you know we text more than we talk on the phone? Or at least we do in terms of the number of texts we send vs. the number of calls we make.
A Nielsen Customer Value Metrics report found that text volume is nearly five times that of voice calls.… Read more
Posted on June 23, 2015 by West Corporation
In my 15 years as an Appointment Coordinator, I’ve learned that one of the most important services we can offer a patient is a simple appointment reminder. I’ve also learned that unless you know what you’re doing, a successful appointment reminder strategy isn’t quite as easy as it sounds.
Well, consider this my attempt to make it simple.… Read more
Posted on February 26, 2015 by West Corporation
NOTE: The following post includes data from TeleVox’s Healthy World report, “Technology Beyond the Exam Room”, which discusses issues to consider when incorporating high-tech engagement into treatment plans bupropion hcl. Download it HERE!
Though the United States is one of the world’s most diverse nations in terms of regional cultures and lifestyles based on geographic locations, sometimes we’re not so different.… Read more
Posted on February 24, 2015 by West Corporation
NOTE: The following is an excerpt from TeleVox’s report, “Top Challenges for Dental and Orthodontic Practices: Results and Observations from the 2015 Practice Readiness Survey”, a survey of nearly 500 dental and orthodontics professionals and their common problems of practice management they anticipate to be most challenging in 2015. Download the full report
HERE!… Read more
Posted on February 20, 2015 by West Corporation
NOTE: The following is an excerpt from TeleVox’s report, “Top Challenges for Dental and Orthodontic Practices: Results and Observations from the 2015 Practice Readiness Survey”, a survey of nearly 500 dental and orthodontics professionals and their common problems of practice management they anticipate to be most challenging in 2015. Download the full report
HERE!… Read more
Posted on January 30, 2015 by West Corporation
NOTE: The following is an excerpt from TeleVox’s Healthy World report, “Technology Beyond the Exam Room”, which discusses issues to consider when incorporating high-tech engagement into treatment plans. Download it HERE!
When a patient is asked how much alcohol they drink or if they smoke, do physicians always receive truthful answers?… Read more
Posted on January 19, 2015 by West Corporation
NOTE: The following is an excerpt from TeleVox’s Healthy World report, “Technology Beyond the Exam Room”, which discusses issues to consider when incorporating high-tech engagement into treatment plans. Download it HERE!
Most patients, at some point, have met with a doctor who took that extra five minutes to ask about their job, or discuss their child’s recent school play.… Read more
