Posted on November 19, 2019 by West Corporation
If there is a secret weapon hospitals and healthcare providers can use to improve the patient experience, it might just be patient surveys. Patient satisfaction surveys are well-known resources that providers use to gain insights into how to improve healthcare experiences. Most healthcare teams are familiar with how to use satisfaction surveys to their advantage.… Read more
Posted on October 15, 2019 by West Corporation
When healthcare teams use remote health monitoring surveys to capture insights about patients, they can reduce unnecessary trips to the emergency room. Patients’ use of the ER has increased in recent years. Simply put, too many Americans are now showing up at hospital emergency rooms with preventable issues. Below are three ER trends that highlight why it is important for healthcare teams to use remote health monitoring surveys to help reduce avoidable trips to the ER.
Posted on November 16, 2016 by West Corporation
Managing a patient’s transition from health facility to home can have great benefits for all. CMS provides reimbursement incentives. Patients get better. Patient satisfaction levels soar. The cost of care decreases. Patients have a better and healthier life.
Transitional Care: Promise vs Reality
The reality of what happens when patients are discharged can be a nightmare for caregivers. … Read more
