Category: Patient Satisfaction Surveys


Category: Patient Satisfaction Surveys

West Corporation

Posted on November 6, 2018 by West Corporation 


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Give Patients a Reason to Complete Healthcare Surveys

Have you ever filled out a healthcare survey because you were offered a prize or discount in return for your time and input? Offering an incentive—like a chance to win a hot new tech item or a trip to an exotic destination—is a reliable way for businesses to generate responses to surveys.…

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West Corporation

Posted on September 13, 2018 by West Corporation 


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Helping Patients Control Their Cholesterol through Education

September is National Cholesterol Education Month, which is a great time to help patients take charge of their heart health. According to the Centers for Disease Control (CDC), more than 102 million American adults (20 years or older) have elevated cholesterol levels of 200 mg/dL, which is above healthy levels. Worse, more than 35 million of these adults have levels of 240 mg/dL or higher – putting them at risk for heart disease.…

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West Corporation

Posted on September 11, 2018 by West Corporation 


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Think Patients Don’t Like Taking Healthcare Surveys? Think Again.

Do patients like taking healthcare surveys? The answer may surprise medical providers.

According to a West survey of 1,036 nationally representative Americans ages 18 and older, 86 percent of Americans are willing to take a survey from a healthcare provider. The survey revealed that most Americans are willing to complete patient satisfaction surveys, post-discharge surveys, health risk assessments, remote monitoring surveys, gaps in care surveys and medication adherence surveys.…

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West Corporation

Posted on July 26, 2017 by West Corporation 


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5 Signs Your Practice Should Adopt Automated Patient Communication

As the healthcare market becomes more competitive, providers must do everything they can to increase patient satisfaction while also growing their practice. Automating patient communications is an easy and efficient way to improve patient experience and can positively impact your bottom line without adding more work for your staff. In fact, 87% of practices that deliver reminders through automated channels handle the entire day’s reminders in less than one hour.…

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