Category: Patient Communication


Category: Patient Communication

Information related to patient communication

West Corporation

Posted on May 31, 2018 by West Corporation 


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Driving Revenue with Preventive Care Opportunities

A common challenge for today’s healthcare providers is finding ways to increase revenue in order to maintain the financial well-being of their practice. While increasing the number of routine and preventive care appointments to drive revenue seems like a no brainer, the reality is that Americans are currently using routine care at only half the recommended rate, which means that providers are missing out on potential preventive care revenue.… Read more

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West Corporation

Posted on May 24, 2018 by West Corporation 


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ENGAGING WITH PATIENTS BY PROVIDING HEAT SAFETY TIPS THIS HOLIDAY

As we approach Memorial Day Weekend, it’s a great time to educate patients about the importance of heat safety, whether it’s during work or play. Seasonal wellness and prevention campaigns are a great way to increase patient engagement and improve patient communication. Whether you have a small practice or are part of a larger healthcare system, there are many tactics you can use to empower patients to take a more active role in their health.… Read more

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West Corporation

Posted on May 21, 2018 by West Corporation 


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How to Educate Patients about National Stroke Awareness Month Using Infographics

May is National Stroke Awareness month and a great time to educate patients about the importance of preventive care by using infographics on your website and social accounts. You could just tell patients that strokes kill about 140,000 Americans each year or that someone dies of a stroke every 4 minutes, but why not give them an eye-opening visual that’s easier for them to digest? Here are four ways you can use infographics to teach patients how to recognize stroke symptoms and ways to help prevent strokes.… Read more

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West Corporation

Posted on May 17, 2018 by West Corporation 


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Infographic Superpowers – Why Infographics Are a Great Way to Educate Patients

With the ever-growing popularity of YouTube, Pinterest and video on Facebook, more and more people are preferring illustrated information like infographics over the written word. Infographics allow patients to digest complex information faster and more easily. In fact, 1/3 of your brain is involved in visual processing.¹ Here are six reasons why it’s a good idea to include infographics within the content of your website and social media accounts to help educate patients.… Read more

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West Corporation

Posted on May 14, 2018 by West Corporation 


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Patients Say “Yes” to Text

Both providers and patients have realized the convenience and flexibility that text communications provide, and healthcare practices are beginning to embrace texting as an essential tool for increasing provider-patient engagement and improving patient experience. As mobile phone usage continues to increase, text communications are not only more Iikely to be considered acceptable by patients—texting is becoming the preferred channel for patient communications as well.… Read more

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West Corporation

Posted on February 16, 2018 by West Corporation 


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Monitoring and Managing Chronic Disease Infographic

Healthcare teams play a crucial role in helping their chronic patients stay well. To deliver the ongoing support these patients need and improve the quality of care provided to them, providers are using automated notifications in innovative ways. Maintaining ongoing communication leads patients to be engaged in their care, enabling providers to influence their patients to adopt healthier lifestyles and stay active in their ongoing care.… Read more

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West Corporation

Posted on February 13, 2018 by West Corporation 


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3 Ways to Use Automated Communications to Boost Your Bottom Line

In order to grow and maintain financial stability, dental practices must find the most cost-efficient ways to increase revenue and reduce bad debt. Smart practices are using their patient communication technology to do more than just send appointment reminders. Here are three ways a technology you likely already use can be leveraged to reduce costly no-shows, prompt patients to pay their bills and generate new revenue for your dental or orthodontic practice.… Read more

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West Corporation

Posted on February 7, 2018 by West Corporation 


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5 Tips to Use American Heart Month to Educate Patients on Preventive Care

February is American Heart Month, which is a great opportunity to focus on raising awareness of the risk of heart disease, educating patients about their risk and encouraging them to make their heart health a priority. According to the American Heart Association, heart disease is the leading cause of death for men and women.… Read more

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West Corporation

Posted on January 30, 2018 by West Corporation 


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How to Get Patients Involved in a Critical Blood Donor Shortage

January is National Blood Donor Month and right now there is an urgent need for donors of all blood types to offset a serious shortage. According to the American Red Cross, there were 28,000 fewer donations than what was needed in November and December. Additionally, severe winter weather has forced more than 150 blood drives to cancel, resulting in 5,500 blood donations to go uncollected.… Read more

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West Corporation

Posted on January 25, 2018 by West Corporation 


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The Flu Epidemic & How You Can Educate Patients

According the Centers for Disease Control (CDC), influenza activity in the U.S. remains low, however, there are things you can do to prepare your patients for the flu season including:

  • Share informational flu handouts for those who have questions about vaccinations or those who refuse to have a flu shot. You can download a “Get the Facts” flyer here from the CDC.
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