Healthcare teams play a crucial role in helping their chronic patients stay well. To deliver the ongoing support these patients need and improve the quality of care provided to them, providers are using automated notifications in innovative ways. Maintaining ongoing communication leads patients to be engaged in their care, enabling providers to influence their patients to adopt healthier lifestyles and stay active in their ongoing care.… Read more
In order to grow and maintain financial stability, dental practices must find the most cost-efficient ways to increase revenue and reduce bad debt. Smart practices are using their patient communication technology to do more than just send appointment reminders. Here are three ways a technology you likely already use can be leveraged to reduce costly no-shows, prompt patients to pay their bills and generate new revenue for your dental or orthodontic practice.… Read more
February is American Heart Month, which is a great opportunity to focus on raising awareness of the risk of heart disease, educating patients about their risk and encouraging them to make their heart health a priority. According to the American Heart Association, heart disease is the leading cause of death for men and women.… Read more
January is National Blood Donor Month and right now there is an urgent need for donors of all blood types to offset a serious shortage. According to the American Red Cross, there were 28,000 fewer donations than what was needed in November and December. Additionally, severe winter weather has forced more than 150 blood drives to cancel, resulting in 5,500 blood donations to go uncollected.… Read more
According the Centers for Disease Control (CDC), influenza activity in the U.S. remains low, however, there are things you can do to prepare your patients for the flu season including:
- Share informational flu handouts for those who have questions about vaccinations or those who refuse to have a flu shot. You can download a “Get the Facts” flyer here from the CDC.
We are living in a time of unprecedented change, fueled by emerging technology that will impact how we live, when we work and the way we interact with each other and the world around us. It’s hard to imagine how we would make it through the day without our smart phones, but it’s even harder to believe the first iPhone was released just ten years ago.… Read more
It’s almost the end of January – how are you doing with your New Year’s resolutions? According to this article on the 11 Most Popular New Year’s Resolutions, more than 130 million Americans make a New Year’s resolution, but by the end of January, more than 40 percent have given up.… Read more
Blogging is an excellent marketing tool that allows you to attract a large audience because it provides something of value without asking for anything in return. Having a blog on your website and writing about interesting topics relevant to your audience establishes you as an authority and enhances your professional image.… Read more
What are your callers listening to when they are placed on hold? Effective communication is critical when patients come to you on an inbound basis. When callers are placed on hold, it’s an ideal time to share information. Here are 6 ways to do just that.
Patients are the lifeblood of your healthcare practice. With today’s hectic schedules, it is becoming increasingly difficult for patients to remember their appointments. No-shows and missed appointments can turn a fully scheduled day into an unproductive nightmare. Technology has simplified the way in which you can connect and engage with your patients using voice, text and email reminders that reach patients where they are.… Read more