Category: Outreach Opportunities


Category: Outreach Opportunities

Information related to patient outreach

West Corporation

Posted on June 22, 2020 by West Corporation 


Share


The Time to Prepare for the Next Flu Season is Now

Healthcare providers will face an even greater challenge in managing the annual flu season this fall. During the 2019-2020 flu season, more than 14,000 people died, and 410,000 were hospitalized according to the U.S.Read more

Read More >

West Corporation

Posted on April 7, 2020 by West Corporation 


Share


Using Social Media for Crisis Communications

Unfortunately, misleading information about COVID-19 continues to rapidly circulate through texts, emails, and social media.  

It’s time to address the coronavirus infodemic. Healthcare organizations can use their social media channels to educate their communities and deliver accurate and credible information available. 

According to a Statista,77% of the population has at least one social networking profile.… Read more

Read More >

West Corporation

Posted on March 19, 2020 by West Corporation 


Share


Using Proactive Patient Outreach to Minimize Coronavirus Risk

As COVID-19 continues to spread across the United States, healthcare organizations are looking for ways to conduct mass screenings and answer questions about what to do in the event of exposure. As with any health crisis, according to the latest Situation Summary from the CDC, this is a rapidly evolving situation.… Read more

Read More >

West Corporation

Posted on October 22, 2019 by West Corporation 


Share


Providers Can Play On the Popularity of Smartwatches to Drive Healthy Habits

More adults in the U.S. are expected to use a smartwatch in 2019 than ever before. One of the factors driving consumers to purchase Fitbits, Apple Watches and other similar devices is the desire to adopt healthier habits and improve their overall health. Healthcare teams can help engaged and motivated smartwatch users to maximize the potential of these devices with targeted communications.… Read more

Read More >

West Corporation

Posted on October 8, 2019 by West Corporation 


Share


Making Appointment Reminders More Productive Solves a Top Patient Annoyance

No one likes sitting in a doctor’s waiting room. Of course, patients expect some waiting during healthcare appointments. But when faced with a long wait, patients can quickly turn from tolerant to frustrated. More than eight in ten patients (84%) admit wait times impact how they feel about their healthcare experiences.… Read more

Read More >

West Corporation

Posted on September 3, 2019 by West Corporation 


Share


3 Opportunities You Miss by Not Using Health Monitoring Surveys

In recent posts, we’ve discussed the need for healthcare teams to update their communication strategies to connect with patients in new ways. One type of communication we recommend adopting is health monitoring surveys (check out our infographic at the end of this post). These surveys give healthcare teams a way to capture health data in real-time to learn what is happening with patients between appointments.… Read more

Read More >

West Corporation

Posted on January 30, 2019 by West Corporation 


Share


The Top A/R Challenges to Avoid in 2019

There’s no doubt that patient medical billing is vital to revenue cycle management in the healthcare industry. Though most healthcare organizations can agree that patient billing and payment are critical to their financial success, there are major hurdles to engage and activate patients to pay their balances. Want to have a positive impact on your organization’s revenue cycle?… Read more

Read More >

West Corporation

Posted on November 20, 2018 by West Corporation 


Share


Five Ways Automated Communications Can Help Manage Diabetes

Technology is changing the way providers help patients manage diabetes. According to the Centers for Disease Control (CDC), more than 100 million U.S. adults have diabetes. There’s no doubt that it’s one of the most difficult and expensive chronic conditions to treat, especially since so much of the management happens outside of a doctor’s office.… Read more

Read More >

West Corporation

Posted on November 13, 2018 by West Corporation 


Share


Easy Ways to Extend Support to Chronic Patients Between Appointments

When it comes to managing chronic disease, patients are looking for more support from their healthcare providers. Many chronic patients feel that they lack the knowledge to effectively manage their condition at home. In fact, one in five patients (20%) say they would rate their ability to manage their chronic condition as fair or poor at best.… Read more

Read More >

West Corporation

Posted on October 23, 2018 by West Corporation 


Share


Talk About Rx with Your Patients – Medication Adherence

It’s “Talk About Rx” month, which is a great opportunity to help patients stay informed about their prescriptions and dietary supplements. Here are seven important things you can help patients do to make them “Medicine Smart.”

  1. Make a list of all their medicines. It’s important for patients to always carry a list of their medications with them for every medical visit.
Read more

Read More >


TeleVox Solutions

utility-side-menu