Category: General


Category: General

West Corporation

Posted on January 18, 2018 by West Corporation 


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Patients are the New Payers: How Automated Payment Reminders Can Help Providers Collect More

Patient healthcare costs have skyrocketed in the past few years. According to a revenue cycle survey by Black Book that found patient financial responsibility has increased 29.4 percent since 2015, average deductibles now cost consumers $1,820 and out-of-pocket costs have risen to over $4,400 a year.1

Consumer Expectations on the Rise

As consumers shoulder a greater portion of healthcare costs, expectations for a more retail-like payment experience are rising.…

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West Corporation

Posted on December 12, 2017 by West Corporation 


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Preventive Care – Engaging with Patients About National Influenza Vaccination Week

This week marks National Influenza Vaccination Week, which highlights the importance of the influenza vaccine. As the shift to value-based healthcare becomes more apparent practices are putting a more significant focus on preventing and managing chronic disease. By embracing preventive care, they can improve health outcomes for patients and boost revenue.

The problem is that patients are not seeking preventive care.…

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West Corporation

Posted on November 15, 2017 by West Corporation 


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Five Ways Patients Say Providers Can Help Them Improve Their Health

Most Americans Believe Their Health Has Not Improved A new West study, “Examining Care Quality: How Patient Engagement Improves Health” found that most Americans believe their health has not improved during the past year. Despite the fact that 60 percent felt their health stayed the same and 19 percent believed it had declined, they are not making lifestyle changes that could improve their health.…

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West Corporation

Posted on November 4, 2017 by West Corporation 


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No-Shave November: Raising Awareness about Men’s Health

 

Now that it’s November, you may begin seeing more men growing beards and moustaches. What you may not know is that it’s all for a good cause: raising awareness about men’s health. One startling fact for men: in the U.S., men die an average of five years earlier than women.¹

Why do men die earlier?…

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West Corporation

Posted on November 3, 2017 by West Corporation 


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Six Trends Shaping Healthcare in 2018

The American Hospital Association released its 2018 Environmental Scan, an in-depth look at the forces shaping the future of healthcare. The goal of this report is to identify what is driving change and to help hospitals and healthcare prepare for the future by developing new strategies. The AHA has prepared organized the 2018 trends into six categories to help hospital leaders navigate change in the year ahead.…

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West Corporation

Posted on November 2, 2017 by West Corporation 


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Proven Outreach Tips to Increase Preventive Care – Part II

This is the second part of a two-part series. Click here to read part one.

Being more proactive is key for both patients and providers in advancing care quality and generating better health outcomes. Increasing communications about preventive care can lead to greater patient engagement and appointment volume. These “must-haves” are proven ways to activate patients to become more involved in prevention and wellness.…

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West Corporation

Posted on October 30, 2017 by West Corporation 


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Five Ways to Promote Diabetes Awareness Month to Patients

November is American Diabetes Month, which is an excellent time to educate patients about a disease that impacts tens of millions of people, including a large percentage of the population that may not realize they are at risk or already have the disease. 

This past summer, The Centers for Disease Control and Prevention (CDC) released the Diabetes Statistics Report, which found there are 30.3 million people with diabetes (9.4% of the U.S.…

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West Corporation

Posted on October 29, 2017 by West Corporation 


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Proven Outreach Tips to Increase Preventive Care – Part I

This is the first part of a two-part series.

Increasing response rates from patient outreach leads to greater appointment volume and additional revenue. More importantly, when it comes to preventive care, it can help patients stay healthy and improve health outcomes. These “must-haves” are proven ways to optimize outreach by prompting patients to schedule preventive care appointments.…

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West Corporation

Posted on October 27, 2017 by West Corporation 


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Infographic – Communication Encourages Routine Care

Research shows that up to 50% of patients are not receiving recommended care for certain conditions. Personalized communication encourages patients to be active participants in their care, helping schedule screenings and preventive exams, sharing important health tips and communicating other essential wellness-related information. Read the full report on Technology-Enabled Communications: The Key to Connected Healthcare.…

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West Corporation

Posted on October 25, 2017 by West Corporation 


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Educating Your Patients About New Breast Cancer Gene Mutations

This week, breast cancer researchers from around the world identified 72 new gene mutations – and 65 of these are common among women with breast cancer.This is important research because the BRCA1 and BRCA2 risk mutations, which are present in less than 1% of women, only account for a fraction of all inherited breast cancers.…

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