Category: Engagement in Action


Category: Engagement in Action

Customer Engagement

West Corporation

Posted on October 30, 2017 by West Corporation 


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Five Ways to Promote Diabetes Awareness Month to Patients

November is American Diabetes Month, which is an excellent time to educate patients about a disease that impacts tens of millions of people, including a large percentage of the population that may not realize they are at risk or already have the disease. 

This past summer,

The Centers for Disease Control and Prevention (CDC) released the Diabetes Statistics Report, which found there are 30.3 million people with diabetes (9.4% of the U.S.…

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West Corporation

Posted on January 16, 2017 by West Corporation 


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Reducing Readmissions Through Engagement Strategies

Various estimates put the annual cost of hospital readmissions in the tens of billions of dollars.  Many of the readmissions that occur in the U.S. each year are avoidable, and hospitals have been taking steps in recent years to reduce readmissions whenever possible. Unfortunately, a lot of unnecessary financial burden still exists as a result of preventable readmissions.…

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West Corporation

Posted on January 11, 2017 by West Corporation 


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Staying Connected Beyond the Office Visit: Ideas for Best Practices


There’s no doubt we live busy lives.  Access to technology fueled by smartphone ownership provides unprecedented opportunity for connection.  Because of this, healthcare providers and health delivery systems have the opportunity to be connected beyond the bounds of the clinical setting in ways that would have been futuristic only a few years ago.  …

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West Corporation

Posted on August 3, 2016 by West Corporation 


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August is Immunization Awareness Month

Many practices who offer or support immunization services can take advantage of the momentum generated with this national observance to encourage patients of all ages to stay up-to-date on the vaccinations recommended for them.

The good news is the National Public Health Information Coalition has made it easy for you! Go to https://www.nphic.org/niam to download some free resources that will educate and motivate your patients including:

  • Vaccine information by age
  • Sample news releases, articles & social media posts
  • Links to web resources from the CDC
  • Logos, web banners, posters and graphics

All free of charge!…

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