Category: Appointment Reminders


Category: Appointment Reminders

West Corporation

Posted on August 28, 2013 by West Corporation 


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Don’t Lose Your Voice – The Flipside of Cell Phone Statistics

Every fact has a flipside.

For forward-thinking providers and practices, the shift toward increasingly mobile communication is exciting. But don’t let the numbers fool you. We’ve turned four recent statistics on their head to show how the road to successful patient outreach still includes landlines and voice communication.

FACT:
6 in 10 adults aged 25-29 live in households with only wireless telephones.…

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West Corporation

Posted on August 2, 2013 by West Corporation 


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Insight from Einstein: 5 Inspiring Quotes about Education and Patient Engagement

It’s officially here, guys. A trip to the mall a few days ago revealed those three little words that strike fear into the hearts of America’s youth – “Back to School”. Of course summer officially runs through late September, but let’s be honest, it’s really over when the school year starts up again.…

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West Corporation

Posted on July 31, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter Z

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

Z – zero risk

If you’ve followed our past ABCs posts, you’ve been exposed to numerous reasons why automation is the way to go in patient notifications.…

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West Corporation

Posted on July 24, 2013 by West Corporation 


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Making Marketers – Three Tips for Creating Loyal Patients

If you’re the only provider in town, patient loyalty probably isn’t a problem you face. However, for most practices, competition has dramatically increased over the past several years, and the battle for new patients will only get harder. What if you’re the only provider in town and a new practice opens up just down the street?…

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West Corporation

Posted on July 17, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter Y

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

Y – year-end notifications

Sure, it’s only July, but there’s no such thing as “too early” when planning your calendar of patient outreach campaigns.…

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West Corporation

Posted on July 10, 2013 by West Corporation 


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The Dirty Side of Data

Imagine this: you are an administrator in a large health care organization. You have been charged with developing a phone campaign to reach out to over 200,000 female patients to provide health care reminders. You have worked very hard for the past few weeks, selecting a call service, approving the call scripts, preparing and obtaining approval for the expense of the campaign.…

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West Corporation

Posted on July 3, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter X

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

X – “x factor”

What does that mean? “X factor”? Seems like there’s no good word that starts with “X” for this ABCs series.…

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West Corporation

Posted on June 14, 2013 by West Corporation 


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Spotlight on Baby Boomers – Findings from Healthy World Report

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “A Fragile Nation in Poor Health”, which reveals the majority of Americans fail to follow their doctors’ advice, and uncovers a significant gap in our nation’s healthcare system – lack of patient care between doctor visits. Download it HERE!

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West Corporation

Posted on June 12, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter W

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

W – wellness

Wellness communications are a vastly underutilized opportunity for most healthcare providers – sharing health tips, encouraging screenings and other preventive measures.…

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West Corporation

Posted on May 29, 2013 by West Corporation 


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The ABCs of Patient Notification – Letter V

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

V – voice notifications

Robot calls no longer exist. Automated voice technology has come a long way. And it’s important because most healthcare providers lack the time to reach out to all of their patients over the phone, or at least not as frequently as they would like to.…

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