Category: Appointment Reminders


Category: Appointment Reminders

West Corporation

Posted on January 15, 2018 by West Corporation 


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Glaucoma Awareness Month – How to Educate Patients on Prevention

January is Glaucoma Awareness Month, which is a great opportunity to help your patients learn more about this serious disease that is the second leading cause of blindness in the United States. Unfortunately, half the people who have glaucoma don’t know it, which is why education and screening are so important.…

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West Corporation

Posted on January 10, 2018 by West Corporation 


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2018 Industry Trend: Personalizing the Patient Experience

2018 Industry Trend: Personalizing the Patient Experience

In our highly digitized and data-driven world, today’s consumers have come to expect companies to know them, offer products based on previous purchases, anticipate needs based on interactions with the company and tailor messages specifically designed for them. Not surprisingly, patients (who are also consumers) have come to expect this same level of personalization from their healthcare providers.…

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West Corporation

Posted on December 14, 2017 by West Corporation 


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Five Reasons Why You Should Automate Appointment Reminders

Patients are the lifeblood of your healthcare practice. With today’s hectic schedules, it is becoming increasingly difficult for patients to remember their appointments. No-shows and missed appointments can turn a fully scheduled day into an unproductive nightmare. Technology has simplified the way in which you can connect and engage with your patients using voice, text and email reminders that reach patients where they are.…

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West Corporation

Posted on November 28, 2017 by West Corporation 


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Five Tips to Create Patient Engagement This Holiday Season

‘Tis the season to engage with your patients. The holidays can be frantic for most families, and the last thing on their mind is keeping their doctor’s appointments or communicating with their healthcare provider. While this season is financially flourishing for most retailers, medical practices can experience a drop in patient retention and an increase in no-shows, which means a loss of revenue.…

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West Corporation

Posted on November 28, 2017 by West Corporation 


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How Texting Improves Patient Experience

A popular and convenient method of communication, texting is quickly becoming an essential tool for increasing provider-patient engagement. Innovative healthcare organizations are leveraging SMS as a communications channel to make the patient experience easier and more convenient. Text messaging also plays a pivotal role in motivating and engaging patients about their well-being and preventive care.…

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West Corporation

Posted on November 4, 2017 by West Corporation 


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WEST STUDY FINDS 85% OF PATIENTS AND PROVIDERS FEEL PATIENTS ARE PAYING FOR MORE CARE, NOT BETTER CARE

A new West Study, “Examining Care Quality: How Patient Engagement Improves Health,” found 85 percent of providers and patients feel the country’s healthcare system often forces patients to pay for more care or services, but neither believe this has resulted in better outcomes. In addition, most Americans say their health did not improve during the past year, and believe disappointing outcomes underscore a need for quality improvement.…

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West Corporation

Posted on November 2, 2017 by West Corporation 


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Proven Outreach Tips to Increase Preventive Care – Part II

This is the second part of a two-part series. Click here to read part one.

Being more proactive is key for both patients and providers in advancing care quality and generating better health outcomes. Increasing communications about preventive care can lead to greater patient engagement and appointment volume. These “must-haves” are proven ways to activate patients to become more involved in prevention and wellness.…

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West Corporation

Posted on October 30, 2017 by West Corporation 


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Five Ways to Promote Diabetes Awareness Month to Patients

November is American Diabetes Month, which is an excellent time to educate patients about a disease that impacts tens of millions of people, including a large percentage of the population that may not realize they are at risk or already have the disease. 

This past summer, The Centers for Disease Control and Prevention (CDC) released the Diabetes Statistics Report, which found there are 30.3 million people with diabetes (9.4% of the U.S.…

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West Corporation

Posted on October 25, 2017 by West Corporation 


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Educating Your Patients About New Breast Cancer Gene Mutations

This week, breast cancer researchers from around the world identified 72 new gene mutations – and 65 of these are common among women with breast cancer.This is important research because the BRCA1 and BRCA2 risk mutations, which are present in less than 1% of women, only account for a fraction of all inherited breast cancers.…

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