Category: Appointment Reminders


Category: Appointment Reminders

West Corporation

Posted on November 4, 2017 by West Corporation 


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WEST STUDY FINDS 85% OF PATIENTS AND PROVIDERS FEEL PATIENTS ARE PAYING FOR MORE CARE, NOT BETTER CARE

A new West Study, “Examining Care Quality: How Patient Engagement Improves Health,” found 85 percent of providers and patients feel the country’s healthcare system often forces patients to pay for more care or services, but neither believe this has resulted in better outcomes. In addition, most Americans say their health did not improve during the past year, and believe disappointing outcomes underscore a need for quality improvement.…

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West Corporation

Posted on November 2, 2017 by West Corporation 


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Proven Outreach Tips to Increase Preventive Care – Part II

This is the second part of a two-part series. Click here to read part one.

Being more proactive is key for both patients and providers in advancing care quality and generating better health outcomes. Increasing communications about preventive care can lead to greater patient engagement and appointment volume. These “must-haves” are proven ways to activate patients to become more involved in prevention and wellness.…

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West Corporation

Posted on October 30, 2017 by West Corporation 


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Five Ways to Promote Diabetes Awareness Month to Patients

November is American Diabetes Month, which is an excellent time to educate patients about a disease that impacts tens of millions of people, including a large percentage of the population that may not realize they are at risk or already have the disease. 

This past summer,

The Centers for Disease Control and Prevention (CDC) released the Diabetes Statistics Report, which found there are 30.3 million people with diabetes (9.4% of the U.S.…

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West Corporation

Posted on October 25, 2017 by West Corporation 


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Educating Your Patients About New Breast Cancer Gene Mutations

with breast cancer.

This is important research because the BRCA1 and BRCA2 risk mutations, which are present in less than 1% of women, only account for a fraction of all inherited breast cancers. Past studies and evidence indicated that about 10% of breast cancer was hereditary, but the discovery of these new mutations may prove that estimate is low.…

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West Corporation

Posted on October 15, 2017 by West Corporation 


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Winning at Wellness: Overcoming the Five Reasons Patients Skip Preventive Care

A lot of patients skip preventive tests or screenings. According to the CDC, Americans only use preventive care at half the recommended rate.Though, a recent survey of healthcare providers revealed more than half (52 percent) of medical practices are highly committed to preventive care, their patients may not be.…

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West Corporation

Posted on September 21, 2017 by West Corporation 


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Flu Shot Fears: Five Common Patient Misconceptions and How to Correct Them

During last year’s flu season, fewer than half of Americans (40 percent) received the flu vaccine,1 resulting in 25 million illnesses, 310,000 hospitalizations and 12,000 deaths.2 Despite the risk of becoming seriously ill from a respiratory illness—and recommendations from the CDC and physicians to get immunized—the majority of Americans still opt out.…

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West Corporation

Posted on September 14, 2017 by West Corporation 


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How patient reminder technology can help providers get paid

More than half of Americans delay paying medical bills, according to a new revenue cycle report by West, and that is putting additional financial stress on the healthcare industry. In the past, providers received 90 percent of their reimbursement from insurance companies, but with the rise of high-deductible health plans, nearly a third of healthcare providers’ revenue now comes directly from patients.…

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West Corporation

Posted on July 26, 2017 by West Corporation 


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5 Signs Your Practice Should Adopt Automated Patient Communication

As the healthcare market becomes more competitive, providers must do everything they can to increase patient satisfaction while also growing their practice. Automating patient communications is an easy and efficient way to improve patient experience and can positively impact your bottom line without adding more work for your staff. In fact, 87% of practices that deliver reminders through automated channels handle the entire day’s reminders in less than one hour.…

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West Corporation

Posted on January 11, 2017 by West Corporation 


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Staying Connected Beyond the Office Visit: Ideas for Best Practices


There’s no doubt we live busy lives.  Access to technology fueled by smartphone ownership provides unprecedented opportunity for connection.  Because of this, healthcare providers and health delivery systems have the opportunity to be connected beyond the bounds of the clinical setting in ways that would have been futuristic only a few years ago.  …

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