The Official Blog for TeleVox Solutions


The Official Blog for TeleVox Solutions


Subscribe to our blog

West Corporation

Posted on March 27, 2013 by West Corporation 


Share


Spotlight on the Northeast – Findings from Healthy World Report

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “A Fragile Nation in Poor Health”, which reveals the majority of Americans fail to follow their doctors’ advice, and uncovers a significant gap in our nation’s healthcare system – lack of patient care between doctor visits. Download it HERE!

Read More >

West Corporation

Posted on March 25, 2013 by West Corporation 


Share


Huddle Up! – Turn Your Morning Meeting Into a 10 Minute Tune-Up

Editor’s Note: The following is a guest post published by permission of its author.

Many offices struggle to make morning huddles more productive. How can we strike the right balance between meetings that have the necessary exchange of information yet do not drag on and waste everyone’s time? I have been to morning huddles that are a time spent waiting for all team members (yes, this includes you doctors) to arrive, getting a cup of coffee and discussing the weekend.…

Read More >

West Corporation

Posted on March 22, 2013 by West Corporation 


Share


How to Get More Facebook Shares [INFOGRAPHIC]

Looking for 14 ways to boost your content’s visibility and viral sharing on Facebook? Of course you are. Who ISN’T?!?

Check out this new infographic from Mari Smith and the folks at ShortStack. And don’t forget, we’re offering tons of free content for you to share at our TeleVox Facebook pages for physicians, dentists and orthodontists!…

Read More >

West Corporation

Posted on March 20, 2013 by West Corporation 


Share


Holiday Closing Schedules – Answers from the Breakstalker

Power to the people! The TeleVox Breakstalker is on the prowl again, finding ways you can manage your own holiday calling schedules. No need to call Support (though we always love to hear from you) – Nicki offers ways to handle your scheduling needs without having to pick up the phone.…

Read More >

West Corporation

Posted on March 18, 2013 by West Corporation 


Share


Beyond the Appointment Reminder: 5 Success Stories for Automated Patient Outreach

Automating appointment reminder messages to your patients is a no-brainer. These routine communications are perfect for electronic delivery, saving big bucks on mailed postcards and hours of staff time spent calling patients only to reach busy signals or “no answers”. In fact, the practices MGMA classifies as “better performers” are 48% more likely to be currently using an automated call system to remind patients of appointments.…

Read More >

West Corporation

Posted on March 15, 2013 by West Corporation 


Share


Spotlight on the West – Findings from Healthy World Report

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “A Fragile Nation in Poor Health”, which reveals the majority of Americans fail to follow their doctors’ advice, and uncovers a significant gap in our nation’s healthcare system – lack of patient care between doctor visits. Download it HERE!

Read More >

West Corporation

Posted on March 13, 2013 by West Corporation 


Share


The ABCs of Patient Notification – Letter P

The following is an excerpt from our eBook “The ABCs of Patient Notification”, which you can download for free RIGHT HERE. Tons of great ideas to improve your patient communication efforts!

P – preferences

Do patients really have a preference on how you contact them about appointments or other routine communications?…

Read More >

West Corporation

Posted on March 11, 2013 by West Corporation 


Share


Top 5 Important Local Search Questions Answered

Editor’s Note: The following is a guest post published by permission of its author.

Many small businesses today rely on optimizing local search engine traffic as a key internet marketing strategy. Google’s Ed Parsons, who is the search giant’s Geospatial Technologist, recently said that about 1 in 3 search queries people type into a standard Google search bar are seeking information about specific locations.…

Read More >

West Corporation

Posted on March 6, 2013 by West Corporation 


Share


How to Waste a Marketing Budget – 7 Signs You’re Already Doing It

Anyone can tell you how they can “improve” your marketing strategy (notice the quotes). That’s easy. But who’s going to break the news on how you’re doing it wrong? Here’s some “tough love” and seven signs you might be wasting your precious marketing dollars today.

Your marketing strategy includes the words “yellow” and “pages”…

A recent survey by Leap Clixx found that 90% of respondents are likely to use search engines such as Google and Bing to find the products and service they need on a daily basis, while only 3% turn to the print Yellow Pages for that same purpose.…

Read More >

West Corporation

Posted on March 4, 2013 by West Corporation 


Share


Domain Name vs. Hosting – Answers from the Breakstalker

What’s the difference between web hosting and domain name registration? The TeleVox Breakstalker has no issues with interrupting someone’s downtime to find out. And whether you’re a website veteran or creating an online presence for the first time, there’s plenty more to learn.

Don’t forget to submit your questions to the TeleVox Breakstalker at breakstalker@televox.com!…

Read More >


TeleVox Solutions

utility-side-menu