The Official Blog for TeleVox Solutions


The Official Blog for TeleVox Solutions


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West Corporation

Posted on January 13, 2016 by West Corporation 


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How to Blog for Your Practice: Posting Frequency

The following is an excerpt from the TeleVox and Wpromote whitepaper “The Essential Elements of a Successful Blog”. We’ll share more excerpts in upcoming posts, but you can click HERE to download the full whitepaper now!

Did you know that 23% of total Internet usage time is devoted to social networks or blogs?…

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West Corporation

Posted on January 7, 2016 by West Corporation 


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Ideas to Reduce Patient No-Shows in 2016


In this year’s first Blog post, let’s take a closer look at the challenge of high patient no-show rates. Patient no-shows have been a challenge since providers first scheduled appointments, so it’s no surprise that there are lots of ideas floating around on how you can reduce no-shows in your organization.…

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West Corporation

Posted on January 5, 2016 by West Corporation 


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How to Blog for Your Practice: Audience and Ideation

The following is an excerpt from the TeleVox and Wpromote whitepaper “The Essential Elements of a Successful Blog”. We’ll share more excerpts in upcoming posts, but you can click HERE to download the full whitepaper now!

Blogs Begin with Your Audience

The purpose of the blog is to provide your audience with new, interesting and relevant content.…

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West Corporation

Posted on December 28, 2015 by West Corporation 


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The Best of the Blog 2015: Wellness and Prevention Infographics

The third installment in our 2015 “Best of the Blog” series covers some of the most frequently viewed and shared infographics on the topic of patient wellness and prevention. While the first two best-of posts covered online marketing and A/R and collections, this time we’re focused on communication concepts and seasonal opportunities to build stronger patient relationships and improve quality of care.…

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West Corporation

Posted on December 21, 2015 by West Corporation 


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The Best of the Blog 2015: A/R and Collections

Several days ago, we shared some of 2015’s most popular TeleVox Solutions blog posts on the topic of online marketing. If you haven’t checked that post right here, it’s certainly worth your click.

In this post, we’re excited to share insights on the topic of A/R and collections efforts. What have we learned about how, why and when patients make payments on their past due balances?…

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West Corporation

Posted on December 17, 2015 by West Corporation 


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The Best of the Blog 2015: Online Marketing

Through thousands of social shares and even more pageviews, Blog readers (that’s you guys) told us what blog posts you found to be most compelling, informative and downright entertaining in 2015.

Here are several of the year’s most popular and highly sharable insights regarding online marketing, including social media, the ever-changing world of SEO and your practice’s website:

7 Social Media Mistakes to Avoid

This post is a wonderful opportunity to stay a step ahead and learn what NOT to do before, you know, actually doing it.…

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West Corporation

Posted on December 15, 2015 by West Corporation 


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The “12 Ways to Health” Holiday Song

The word “vaccinations” has never sounded so melodic.

The CDC recently posted its “12 Ways to Health” holiday song, covering many important ideas to guide your patients and their loved ones through a safe and healthy holiday. It’s a perfect example of how creativity can help your important patient communication break through the marketing-focused noise and clutter of the busy season.…

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West Corporation

Posted on December 7, 2015 by West Corporation 


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How Will You Promote National Influenza Vaccination Week?

December 6-12 is being observed as 2015’s National Influenza Vaccination Week. For many healthcare organizations, it’s a reminder to educate patients on the importance of their flu vaccination and what steps they need to take to get it. Click HERE to learn more about the national observance on the CDC website.…

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West Corporation

Posted on December 3, 2015 by West Corporation 


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Why You Need a Blog for Your Practice

We’ve helped a lot of businesses create compelling, effective online presences. We’ve designed websites, developed marketing strategies and helped businesses drive conversions using online marketing and advertising tools. And all this experience has helped us see which tools work and which do not. But what’s one thing that few local healthcare practices do that can make a huge impact on website traffic, brand recognition and the bottom line?…

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West Corporation

Posted on November 30, 2015 by West Corporation 


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Clearing Confusion About Healthcare Bills

In an April 2015 CNBC article “Healthcare Crunch: Patient Costs Rise, Ability to Pay Drops”, author Dan Mangan points to consumer confusion as one of the key factors in lingering or unpaid accounts.

According to the article, “a TransUnion survey of insured consumers in 2014 found that 54 percent of them were either sometimes or always confused by the healthcare bills they received.…

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