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The Official Blog for TeleVox Solutions


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West Corporation

Posted on August 23, 2013 by West Corporation 


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Which Demographics Use Social Media? [INFOGRAPHIC]

This just in – Facebook is popular. OK, not a shocker, we know. But did you know that LinkedIn has become the second most popular social networking site? We would have guessed Twitter.

Check out the infographic below (courtesy of the folks at DocStoc) that compiles results of a recent Pew Research Center study to link different demographic groups with their preferred social media sites.…

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West Corporation

Posted on August 21, 2013 by West Corporation 


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Men and Health: Get to the Point

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “Technology Beyond the Exam Room”, which illustrates that as digital technology becomes increasingly ubiquitous in American culture, a higher prevalence of its usage should be expected within our healthcare system. Download it HERE!

It may not come as a surprise to learn that most men tackle problems with a “just fix it” approach.…

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West Corporation

Posted on August 19, 2013 by West Corporation 


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Link Building & SEO – A Match Made in Heaven

Editor’s Note: The following is a guest post published by permission of its author.

There are many components to link building that make for successful SEO for your website. The practice of link building involves getting back links to your website from existing online sites and blogs (specifically quality, non-spammy websites).…

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West Corporation

Posted on August 16, 2013 by West Corporation 


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Sloganize! – Drawing Inspiration from Classic Ad Campaigns

Who’s ready to violate some copyright laws? Yeah!!

We’ve decided to risk being blacklisted by our fellow marketing community just to bring you these thoughts on how some of the most well-known advertising slogans can serve as inspiration for your patient communication strategy. Sometimes we’re so bombarded by these phrases in the media that life can feel like an ongoing series of slogans.…

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West Corporation

Posted on August 14, 2013 by West Corporation 


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Video QuickTake – Why You Should Prioritize Data Security

Lack of attention to protecting patient data poses one of the greatest risks to any healthcare organization, whether it’s the painful cost of a data breach and any associated penalties or simply the toll it takes on your reputation.

Have you made data security a priority among your team? Here are some reasons that you should!…

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West Corporation

Posted on August 12, 2013 by West Corporation 


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How Google Glass Could Revolutionize the Medical Industry [INFOGRAPHIC]

Google Glass, guys. Have you seen this?? Looks like it could be available to consumers by the end of this year. Here’s a great infographic from MHADegree.org that dives into the pros and cons of Google Glass along with potential uses for both healthcare providers and their patients.

What do you think?…

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West Corporation

Posted on August 9, 2013 by West Corporation 


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One Team, One Voice – Creating Consistent In-Office Patient Communication

Editor’s Note: The following is a guest post published by permission of its author.

Consistent patient information is very important from all aspects of the orthodontic office. The administrative team needs to convey the same message as the treatment coordinator. This is then reinforced by the clinical team and is backed up by the administrative team as the patient leaves the office.…

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West Corporation

Posted on August 7, 2013 by West Corporation 


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In Case You Missed It – SEO Nuggets from Wpromote

We’re always looking for ways to bring you extra insight and perspective from beyond the TeleVox walls, and since the beginning of the year, we’ve been able to share valuable posts from Megan McGuire at Wpromote on the SEO topics of greatest impact to your practice.

In case you’re new to the blog (Welcome!) or just missed the posts, we wanted to share links to the articles and call them to your attention.…

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West Corporation

Posted on August 5, 2013 by West Corporation 


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Unemployment is Making Americans Sick

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “A Fragile Nation in Poor Health”, which reveals the majority of Americans fail to follow their doctors’ advice, and uncovers a significant gap in our nation’s healthcare system – lack of patient care between doctor visits. Download it HERE!

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West Corporation

Posted on August 2, 2013 by West Corporation 


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Insight from Einstein: 5 Inspiring Quotes about Education and Patient Engagement

It’s officially here, guys. A trip to the mall a few days ago revealed those three little words that strike fear into the hearts of America’s youth – “Back to School”. Of course summer officially runs through late September, but let’s be honest, it’s really over when the school year starts up again.…

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