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The Official Blog for TeleVox Solutions


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West Corporation

Posted on November 1, 2013 by West Corporation 


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5 Great Sites for Health Infographics

Stick around the blog long enough, and you’ll quickly learn that we love a good infographic.

Let’s face it, who wouldn’t? Individual pieces of data that are displayed in an eye-catching way and painstakingly organized to tell a cohesive story. Does it get any better than that??

Fortunately, for infographic lovers, there are lots of individuals and organizations creating compelling pieces on a regular basis.…

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West Corporation

Posted on October 28, 2013 by West Corporation 


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Headaches – Every Thing You Need to Know [INFOGRAPHIC]

Anyone out there fighting through a case of “the Mondays”? If you’re going through some beginning-of-the-week frustration, here’s our way of saying “We’re here for you”.

We came across this infographic from Mount Sinai Medical Center that’s fun of information on headaches – different types, treatments, etc. It’s surprising to see that only 90% of the population has ever had a headache.…

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West Corporation

Posted on October 25, 2013 by West Corporation 


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The Lighter Side of Seasonal Observances

Ladies and gentlemen, today is World Pasta Day! Have you planned your daily menu accordingly?

While highly-visible national health observances such as October’s National Breast Cancer Awareness Month and November’s American Diabetes Month have had an immeasurable positive impact on our nation’s overall health and individual wellness, there are countless observances that haven’t generated quite the same buzz.…

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West Corporation

Posted on October 23, 2013 by West Corporation 


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Have You Put On-Hold Messaging On Hold? – 5 Reasons to Take Action

If your answer to any of these five questions is “YES”, then you’re missing out by not having a practice-specific on-hold messaging program in place TODAY.

Does your practice offer add-on services and treatments?
Your on-hold program is an effective forum to spread the word. While the providers and staff may mention these services while the patient is in the office, additional promotion of these opportunities in your on-hold program can remind the patient to schedule once a live party is back on the line.…

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West Corporation

Posted on October 21, 2013 by West Corporation 


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Men and Prevention: The BIG Problem

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “A Call for Change: How Adopting a Preventive Lifestyle Can Ensure a Healthy Future for More Americans”, which highlights the fact that too many Americans are not adopting preventive care and lifestyle changes due to perceived high cost. Download it HERE!

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West Corporation

Posted on October 18, 2013 by West Corporation 


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Is A/R a “Problem” for Dental Practices?

According to a recent TeleVox survey gauging whether past due accounts are perceived to be a “problem” for dentists, 44% confirmed this notion.

And it’s because there is so much revenue at stake. 76% of practices have average outstanding balances of over $100. 10% of respondents report more than $500 as their average outstanding balance.…

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West Corporation

Posted on October 16, 2013 by West Corporation 


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Communicating with Today’s Digital Patients

Editor’s Note: The following is a guest post published by permission of its author.

Technology is seeping into almost every life venue and is changing the way people communicate with each other including how we communicate with our patients. Today’s young people spend large quantities of time in the digital world — a world that is adapting, growing, innovating, and changing at the speed of light.…

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West Corporation

Posted on October 14, 2013 by West Corporation 


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Wellness for Women: Finding the Beauty in Prevention

NOTE: The following is an excerpt from TeleVox’s Healthy World report, “A Call for Change: How Adopting a Preventive Lifestyle Can Ensure a Healthy Future for More Americans”, which highlights the fact that too many Americans are not adopting preventive care and lifestyle changes due to perceived high cost. Download it HERE!

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West Corporation

Posted on October 11, 2013 by West Corporation 


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Code Pink – National Breast Cancer Awareness Month [INFOGRAPHIC]

Each October we see lots of wonderful infographics dedicated to breast cancer awareness, and 2013 has been no exception.

This infographic from OnlineNursingPrograms.com does a great job of covering a variety of important issues surrounding breast cancer, including acknowledging its status as a leading cause of death among females, dispelling the myth that men can’t get breast cancer and stressing the importance of early detection in improving survival rates.…

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West Corporation

Posted on October 9, 2013 by West Corporation 


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Small Business Marketing: What’s Being Outsourced?

A June 2013 survey of 1,305 participants in Constant Contact’s Small Biz Council offered valuable insight into which marketing activities U.S. small businesses are outsourcing vs. handling in-house. The report also detailed why these decisions are being made, listing a perceived inability to afford outsourcing, internal bandwidth and ease of finding external resources.…

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