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The Official Blog for TeleVox Solutions


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West Corporation

Posted on January 25, 2018 by West Corporation 


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The Flu Epidemic & How You Can Educate Patients

A dozen states have closed down schools as a result of the most recent flu epidemic. This flu season, which has included the influenza A and H3N2 strains, is now considered to be widespread in 49 states.¹ Now is a great time for healthcare providers to take an active role in promoting preventive care by educating patients about why the virus is much worse than last year and how people who live in close quarters especially might want to consider getting the flu vaccine.…

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West Corporation

Posted on January 24, 2018 by West Corporation 


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Promoting Your Practice On Facebook for Free

Written by TeleVox partner, Wpromote

Facebook has grown to be more than just a social network: for many people, it’s an integral part of everyday life. Facebook is one of the most important parts of marketing any small business or medical practice, and in many ways, it rivals even your medical practice website in importance.…

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West Corporation

Posted on January 24, 2018 by West Corporation 


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Is Your Patient Experience Ready for 2028?

We are living in a time of unprecedented change, fueled by emerging technology that will impact how we live, when we work and the way we interact with each other and the world around us. It’s hard to imagine how we would make it through the day without our smart phones, but it’s even harder to believe the first iPhone was released just ten years ago.…

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West Corporation

Posted on January 23, 2018 by West Corporation 


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Resolve to Focus on Patient Engagement This Year

It’s almost the end of January – how are you doing with your New Year’s resolutions? According to this article on the 11 Most Popular New Year’s Resolutions, more than 130 million Americans make a New Year’s resolution, but by the end of January, more than 40 percent have given up.…

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West Corporation

Posted on January 18, 2018 by West Corporation 


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Patients are the New Payers: How Automated Payment Reminders Can Help Providers Collect More

Patient healthcare costs have skyrocketed in the past few years. According to a revenue cycle survey by Black Book that found patient financial responsibility has increased 29.4 percent since 2015, average deductibles now cost consumers $1,820 and out-of-pocket costs have risen to over $4,400 a year.1

Consumer Expectations on the Rise

As consumers shoulder a greater portion of healthcare costs, expectations for a more retail-like payment experience are rising.…

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West Corporation

Posted on January 15, 2018 by West Corporation 


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Glaucoma Awareness Month – How to Educate Patients on Prevention

January is Glaucoma Awareness Month, which is a great opportunity to help your patients learn more about this serious disease that is the second leading cause of blindness in the United States. Unfortunately, half the people who have glaucoma don’t know it, which is why education and screening are so important.…

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West Corporation

Posted on January 12, 2018 by West Corporation 


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Why Every Healthcare Practice Should Blog – Infographic

Blogging is an excellent marketing tool that allows you to attract a large audience because it provides something of value without asking for anything in return. Having a blog on your website and writing about interesting topics relevant to your audience establishes you as an authority and enhances your professional image.…

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West Corporation

Posted on January 11, 2018 by West Corporation 


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Why Your Healthcare Practice Website Needs a Blog

Written by TeleVox partner, Wpromote

As a digital marketing company specializing in websites for healthcare providers, Wpromote has helped a lot of businesses and healthcare professionals create compelling, effective online presences. We’ve designed websites, developed marketing strategies and helped providers drive conversions and acquire new patients using online marketing and advertising tools.…

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West Corporation

Posted on January 10, 2018 by West Corporation 


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2018 Industry Trend: Personalizing the Patient Experience

2018 Industry Trend: Personalizing the Patient Experience

In our highly digitized and data-driven world, today’s consumers have come to expect companies to know them, offer products based on previous purchases, anticipate needs based on interactions with the company and tailor messages specifically designed for them. Not surprisingly, patients (who are also consumers) have come to expect this same level of personalization from their healthcare providers.…

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West Corporation

Posted on January 4, 2018 by West Corporation 


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2018 Social Media Trends

By now you know that social media is a dominant business tool. In fact, Facebook reported its highest earnings ever in Q3, up 50% from a year ago. Wondering what changes are in store for social media in 2018 and what platforms are best for your practice? We pulled together what to expect from these platforms this year.…

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