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West Corporation

Posted on December 7, 2017 by West Corporation 


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Supporting Chronic Patients When and Where They Want

Chronic disease management is complicated—and it’s clear that patients need to have a better understanding of how to manage their chronic condition. According to a recent West report, at least 70 percent of patients with a chronic condition would like more resources or clarity on how to manage their disease. Additionally, 91 percent of chronic patients say they need help managing their disease, and one in five patients feel they need 24-hour disease management assistance.…

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West Corporation

Posted on November 28, 2017 by West Corporation 


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Five Tips to Create Patient Engagement This Holiday Season

‘Tis the season to engage with your patients. The holidays can be frantic for most families, and the last thing on their mind is keeping their doctor’s appointments or communicating with their healthcare provider. While this season is financially flourishing for most retailers, medical practices can experience a drop in patient retention and an increase in no-shows, which means a loss of revenue.…

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West Corporation

Posted on November 28, 2017 by West Corporation 


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How Texting Improves Patient Experience

A popular and convenient method of communication, texting is quickly becoming an essential tool for increasing provider-patient engagement. Innovative healthcare organizations are leveraging SMS as a communications channel to make the patient experience easier and more convenient. Text messaging also plays a pivotal role in motivating and engaging patients about their well-being and preventive care.…

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West Corporation

Posted on November 15, 2017 by West Corporation 


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Five Ways Patients Say Providers Can Help Them Improve Their Health

Most Americans Believe Their Health Has Not Improved A new West study, “Examining Care Quality: How Patient Engagement Improves Health” found that most Americans believe their health has not improved during the past year. Despite the fact that 60 percent felt their health stayed the same and 19 percent believed it had declined, they are not making lifestyle changes that could improve their health.…

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West Corporation

Posted on November 4, 2017 by West Corporation 


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WEST STUDY FINDS 85% OF PATIENTS AND PROVIDERS FEEL PATIENTS ARE PAYING FOR MORE CARE, NOT BETTER CARE

A new West Study, “Examining Care Quality: How Patient Engagement Improves Health,” found 85 percent of providers and patients feel the country’s healthcare system often forces patients to pay for more care or services, but neither believe this has resulted in better outcomes. In addition, most Americans say their health did not improve during the past year, and believe disappointing outcomes underscore a need for quality improvement.…

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West Corporation

Posted on November 4, 2017 by West Corporation 


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No-Shave November: Raising Awareness about Men’s Health

 

Now that it’s November, you may begin seeing more men growing beards and moustaches. What you may not know is that it’s all for a good cause: raising awareness about men’s health. One startling fact for men: in the U.S., men die an average of five years earlier than women.¹

Why do men die earlier?…

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West Corporation

Posted on November 3, 2017 by West Corporation 


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Six Trends Shaping Healthcare in 2018

The American Hospital Association released its 2018 Environmental Scan, an in-depth look at the forces shaping the future of healthcare. The goal of this report is to identify what is driving change and to help hospitals and healthcare prepare for the future by developing new strategies. The AHA has prepared organized the 2018 trends into six categories to help hospital leaders navigate change in the year ahead.…

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West Corporation

Posted on November 2, 2017 by West Corporation 


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Proven Outreach Tips to Increase Preventive Care – Part II

This is the second part of a two-part series. Click here to read part one.

Being more proactive is key for both patients and providers in advancing care quality and generating better health outcomes. Increasing communications about preventive care can lead to greater patient engagement and appointment volume. These “must-haves” are proven ways to activate patients to become more involved in prevention and wellness.…

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West Corporation

Posted on October 30, 2017 by West Corporation 


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Five Ways to Promote Diabetes Awareness Month to Patients

November is American Diabetes Month, which is an excellent time to educate patients about a disease that impacts tens of millions of people, including a large percentage of the population that may not realize they are at risk or already have the disease. 

This past summer,

The Centers for Disease Control and Prevention (CDC) released the Diabetes Statistics Report, which found there are 30.3 million people with diabetes (9.4% of the U.S.…

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