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West Corporation

Posted on May 1, 2015 by West Corporation 


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About Common Allergens [INFOGRAPHIC]

May 1 kicks off National Asthma and Allergy Awareness Month, and in typical TeleVox Solutions blog fashion, we wanted to share a valuable resource to help you educate patients on this important topic.

The infographic below from Rabbit Air is a good primer on what causes allergies, what symptoms appear in those who are affected, how to manage allergies within the home and much more.…

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West Corporation

Posted on April 28, 2015 by West Corporation 


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Preventive Steps Among Men

TeleVox’s recent Healthy World report, A Call for Change: How Adopting a Preventive Lifestyle Can Ensure a Healthy Future for More Americans, examined the idea that too many Americans are not adopting preventive care and lifestyle changes due to perceived high cost.

As the report zoomed in on various demographic and geographic subsets of patients surveyed for the study, there were a number of interesting findings specific to males:

  • 94% of men feel that preventive care is important.

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West Corporation

Posted on April 23, 2015 by West Corporation 


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In Case You Missed It: Google Announcement on Mobile-Friendly Websites

As of Tuesday, April 21, websites without responsive design are at risk of suffering in search rank positioning.

That’s right – Google’s February 26 announcement stated that they will begin considering the mobile-friendliness of a website in their search results page rankings. In case you missed it, here’s an Blog post from last month where Megan McGuire of Wpromote offers insight on the announcement and its implications for business owners.…

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West Corporation

Posted on April 21, 2015 by West Corporation 


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Physician Adoption of Social Media [INFOGRAPHIC]

Are you embracing the social media revolution in your practice? If not, what’s holding you back from taking this next step in patient engagement?

A recent infographic from MedData Group uncovers the top reasons physicians use social media, the networks they most frequently use and more. There’s also interesting insight into the top concerns preventing more physicians from taking part.…

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West Corporation

Posted on April 14, 2015 by West Corporation 


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Google Announces New Verification Policy for Adwords Call and Location Extensions

For those of us using Google Adwords to showcase our businesses, we know how stressful it can be to make a visually engaging ad with such limited space. With only 25 characters in the headline, 35 characters in the description line 1, and 35 characters in the description line 2, it is difficult to create an eye-catching advertisement that truly embodies your business’ mission.…

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West Corporation

Posted on April 8, 2015 by West Corporation 


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The Learning Connection [INFOGRAPHIC]

While proper nutrition and regular exercise have long been part of the formula for a healthy lifestyle, many parents do not realize how these two factors also contribute to success in the classroom.

In honor of the upcoming Every Kid Healthy Week (April 20-24), we’re excited to share a special report from Action for Healthy KidsThe Learning Connection: What You Need to Know to Ensure Your Kids are Healthy and Ready to Learn.…

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West Corporation

Posted on April 2, 2015 by West Corporation 


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Top Challenges for Medical Practices – Post-Visit Communication

NOTE: The following is an excerpt from TeleVox’s report, “Top Challenges for Medical Practices: Results and Observations from the 2015 Practice Readiness Survey”, a survey of nearly 500 healthcare professionals and the common problems of practice management they anticipate to be most challenging in 2015. Download the full report HERE!

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West Corporation

Posted on March 31, 2015 by West Corporation 


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HIPAA, We Have a Problem [INFOGRAPHIC]

Medical practices adhering to regulations developed by the Health Insurance Portability & Accountability Act are running into issues while trying to meet compliance requirements. The issue: the rates at which regulatory updates and technology advancements progress are much faster than the rate at which many medical practices can upgrade internal processes.…

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West Corporation

Posted on March 27, 2015 by West Corporation 


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Pizza and Your Patients – Short Codes in Simpler Terms

When healthcare organizations are looking to implement a solution that will allow them to text their patients, the term “short code” is one that often arises.

In its simplest terms, a short code is much like a six-digit phone number. It’s used to route an incoming text from a patient to you or your text messaging vendor.…

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West Corporation

Posted on March 24, 2015 by West Corporation 


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Top Challenges for Medical Practices – Appointment Notifications

NOTE: The following is an excerpt from TeleVox’s report, “Top Challenges for Medical Practices: Results and Observations from the 2015 Practice Readiness Survey”, a survey of nearly 500 healthcare professionals and the common problems of practice management they anticipate to be most challenging in 2015. Download the full report HERE!

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