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West Corporation

Posted on December 14, 2017 by West Corporation 


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Five Reasons Why You Should Automate Appointment Reminders

Patients are the lifeblood of your healthcare practice. With today’s hectic schedules, it is becoming increasingly difficult for patients to remember their appointments. No-shows and missed appointments can turn a fully scheduled day into an unproductive nightmare. Technology has simplified the way in which you can connect and engage with your patients using voice, text and email reminders that reach patients where they are.…

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West Corporation

Posted on December 12, 2017 by West Corporation 


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Preventive Care – Engaging with Patients About National Influenza Vaccination Week

This week marks National Influenza Vaccination Week, which highlights the importance of the influenza vaccine. As the shift to value-based healthcare becomes more apparent practices are putting a more significant focus on preventing and managing chronic disease. By embracing preventive care, they can improve health outcomes for patients and boost revenue.

The problem is that patients are not seeking preventive care.…

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West Corporation

Posted on December 7, 2017 by West Corporation 


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Supporting Chronic Patients When and Where They Want

Chronic disease management is complicated—and it’s clear that patients need to have a better understanding of how to manage their chronic condition. According to a recent West report, at least 70 percent of patients with a chronic condition would like more resources or clarity on how to manage their disease. Additionally, 91 percent of chronic patients say they need help managing their disease, and one in five patients feel they need 24-hour disease management assistance.…

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West Corporation

Posted on November 28, 2017 by West Corporation 


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Five Tips to Create Patient Engagement This Holiday Season

‘Tis the season to engage with your patients. The holidays can be frantic for most families, and the last thing on their mind is keeping their doctor’s appointments or communicating with their healthcare provider. While this season is financially flourishing for most retailers, medical practices can experience a drop in patient retention and an increase in no-shows, which means a loss of revenue.…

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West Corporation

Posted on November 28, 2017 by West Corporation 


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How Texting Improves Patient Experience

A popular and convenient method of communication, texting is quickly becoming an essential tool for increasing provider-patient engagement. Innovative healthcare organizations are leveraging SMS as a communications channel to make the patient experience easier and more convenient. Text messaging also plays a pivotal role in motivating and engaging patients about their well-being and preventive care.…

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West Corporation

Posted on November 15, 2017 by West Corporation 


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Five Ways Patients Say Providers Can Help Them Improve Their Health

Most Americans Believe Their Health Has Not Improved A new West study, “Examining Care Quality: How Patient Engagement Improves Health” found that most Americans believe their health has not improved during the past year. Despite the fact that 60 percent felt their health stayed the same and 19 percent believed it had declined, they are not making lifestyle changes that could improve their health.…

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West Corporation

Posted on November 4, 2017 by West Corporation 


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WEST STUDY FINDS 85% OF PATIENTS AND PROVIDERS FEEL PATIENTS ARE PAYING FOR MORE CARE, NOT BETTER CARE

A new West Study, “Examining Care Quality: How Patient Engagement Improves Health,” found 85 percent of providers and patients feel the country’s healthcare system often forces patients to pay for more care or services, but neither believe this has resulted in better outcomes. In addition, most Americans say their health did not improve during the past year, and believe disappointing outcomes underscore a need for quality improvement.…

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West Corporation

Posted on November 4, 2017 by West Corporation 


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No-Shave November: Raising Awareness about Men’s Health

 

Now that it’s November, you may begin seeing more men growing beards and moustaches. What you may not know is that it’s all for a good cause: raising awareness about men’s health. One startling fact for men: in the U.S., men die an average of five years earlier than women.¹

Why do men die earlier?…

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West Corporation

Posted on November 3, 2017 by West Corporation 


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Six Trends Shaping Healthcare in 2018

The American Hospital Association released its 2018 Environmental Scan, an in-depth look at the forces shaping the future of healthcare. The goal of this report is to identify what is driving change and to help hospitals and healthcare prepare for the future by developing new strategies. The AHA has prepared organized the 2018 trends into six categories to help hospital leaders navigate change in the year ahead.…

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