The Official Blog for Intrado’s TeleVox Solutions

The Official Blog for Intrado’s TeleVox Solutions

West Corporation

Posted on December 14, 2017 by West Corporation 


Five Reasons Why You Should Automate Appointment Reminders

Patients are the lifeblood of your healthcare practice. With today’s hectic schedules, it is becoming increasingly difficult for patients to remember their appointments. No-shows and missed appointments can turn a fully scheduled day into an unproductive nightmare. Technology has simplified the way in which you can connect and engage with your patients using voice, text and email reminders that reach patients where they are. Take a look at five reasons why automation can help increase patient engagement, reduce no-shows and increase revenue for your practice.



71% of adults have reported difficulty gaining access to healthcare, and one of the key contributors to that figure is long wait times for an appointment.¹ Automated appointment reminders allow providers to deliver high volumes of patient phone, email and text reminders without overburdening staff or using valuable staff time.

Read our whitepaper: No-Shows and Notifications: Minimizing Patient No-Shows Through Effective Communication


1 American Journal of Public Health, “Barriers to Health Care Access Among the Elderly and Who Perceives Them”


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