Recent research from Socialbakers shows that 70% of questions from Facebook fans go unanswered. And 25% of businesses close their wall so customers can’t leave any comments or questions at all. I know what you’re thinking – “what’s the point of the Facebook page then?” (At least, I hope you’re thinking that.) Here’s a look at how Facebook responses play out by industry. Where does your practice fall on this scale? Socialbakers also offers a few helpful tips to help you become more “socially devoted” on your Facebook page.