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West Corporation

Posted on May 28, 2015 by West Corporation 


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Health systems embrace patient engagement communications to promote preventive care, manage chronic disease

by Scott Zimmerman

Steps health systems can to take to maximize their existing appointment reminder systems to plan preventive care outreach campaigns that drive increased revenue

In the brave new world of value-based healthcare delivery, hospitals and health systems are focused on three primary goals for improving health outcomes: keep healthy patients healthy; prevent at-risk patients from developing chronic conditions; and closely manage patients with chronic diseases so that they don’t lapse into acute conditions.…

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West Corporation

Posted on May 28, 2015 by West Corporation 


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Want to increase revenue? Promote preventative care

by Scott Zimmerman

Medical practices are taking a financial hit as Medicare and Medicaid reduce reimbursements. Meanwhile, negotiations with private insurers are becoming even more challenging as insurance companies draft contracts asking physicians to join formal accountable care organizations, a move that changes the way physicians are compensated.

As the shift to value-based healthcare becomes very real, physicians and practice managers at small to midsized practices are shifting their focus away from just treating illness to preventing and managing chronic disease.…

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West Corporation

Posted on May 13, 2015 by West Corporation 


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Insight: Tackling healthcare’s costly problem of missed appointments

Most providers are barely scratching the surface with helpful technology.

by Scott Zimmerman

Missed appointments cost the U.S. healthcare system more than $150 billion a year. This country spends $2 trillion a year treating preventable long-term illnesses; and bad debt continues to pile up, with unpaid medical bills costing healthcare providers $65 billion every year.…

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West Corporation

Posted on January 19, 2015 by West Corporation 


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The Push to Telehealth Is On

Guest post by Scott Zimmerman

If you caught Maria Bartiromo’s interview with ex-Apple CEO John Sculley in late December, you would have heard him say this to the Fox Business Network’s Global Markets Editor:

“Telehealth is going to be a booming industry.”

Why? Sculley pointed to consumers’ taking on more responsibility for their own healthcare, the result of a new awakening to its high costs.…

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West Corporation

Posted on October 8, 2014 by West Corporation 


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Technology Enables Sensitive Conversations Between Doctors and Patients

This article on Healthline discusses the potential of technology to lessen the sensitivity factor of conversations between doctors and patients concerning weight management. Information from our most recent research report, Discussing Diabetes, was included to show that many patients with diabetes, who are often struggling to manage their weight, prefer receiving digital communications from doctors as a form of support.…

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West Corporation

Posted on October 8, 2014 by West Corporation 


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NEW TELEVOX™ STUDY DEMONSTRATES VITAL ROLE OF COMMUNICATION TECHNOLOGY IN DIABETES TREATMENT AND PREVENTION

Developing right motivational tools and techniques as important as educating patients to ensure health management achievements match health management goals
  • TeleVox survey shows that 63% of diabetic patients say their weight has had a negative impact on their health and 64% say they could do a better job of managing their weight.

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West Corporation

Posted on August 25, 2014 by West Corporation 


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Healthcare IT Leaders Discuss Patient Engagement

The term “patient engagement” is probably one of the most popular in healthcare today. One of the most interesting things about this concept is the variety of definitions it is given and the many ways that it can be achieved. TeleVox’s Scott Zimmerman was included in this Electronic Health Reporter roundup of health IT execs explaining the meaning of patient engagement.…

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West Corporation

Posted on August 11, 2014 by West Corporation 


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eDoc4U and TeleVox Join Forces to Improve Patient Outcomes

Integrated eDoc4U-TeleVox solution will help providers to better engage patients in their care.

Nashville, TN, August 11, 2014 – eDoc4U announced today a strategic partnership with TeleVox Software, the leader in engagement communications technology solutions. Its newly-integrated solution will enable physicians to move patients to action with automated Televox communications utilizing Electronic Health Record (EHR) clinical data collected through the eDoc4U platform.…

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West Corporation

Posted on June 25, 2013 by West Corporation 


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What Is a Preventive Lifestyle?

Allison Hart discusses the importance of adopting a preventive lifestyle on Talk 107.3 FM.

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West Corporation

Posted on April 17, 2013 by West Corporation 


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Are Americans Knowledgeable About Preventive Care?

Allison Hart discusses our Healthy World research on the WDLB Insight program. The interview discusses why people aren’t taking advantage of preventive care, a crucial piece of the puzzle in this new model of healthcare.

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