The Official Blog for TeleVox Solutions

The Official Blog for TeleVox Solutions

West Corporation

Posted on March 21, 2014 by West Corporation 


A Bird In the Hand

bird hand patient self-pay

Do you have patients who wish to opt out of using their insurance for payment? The Affordable Care Act allows a patient to make the choice between having you file with their insurance or paying their balance themselves without filing.

Mary Pat Whaley* (, is a great resource for common issues faced in medical practice management. In a recent blog post, Mary Pat presents very logical situations as to why a patient may elect to forgo you having to file with their insurance. She supplies a form to capture the patient’s consent to opt-out of insurance filing. Mary Pat also details the steps to undertake to make certain that you stay compliant while catering to the patient’s desires.

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With more patients now having high-deductible plans and the expected slowdown in reimbursements due to the mandated move to ICD-10, isn’t it better to go ahead and take the money from a patient who is ready and willing to pay you now?

*TeleVox has no business or financial relationship with Mary Pat Whaley or Manage My Practice.

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