West Interactive Services

Connecting Patients to Their Providers

There’s a wide communication gap in healthcare today. Providers say patients don’t follow their prescribed treatment plans. Patients say they need more communication to stay on track. The trick has been finding a way to cost-effectively deliver that outreach to large patient populations with a limited budget.

West’s TeleVox Solutions securely connect individuals with their providers and health plans, offering easy ways to schedule and confirm appointments, provide survey feedback and more.

For practices looking to attract more patients and grow their business, West also offers marketing tools to engage the growing number of patients searching for new providers online.

TeleVox Solutions give you an easily-integrated single source for meeting patients’ individual contact preferences. Combine automated phone calls, text messages, emails and mailed outreach for communication strategies that compel patients to respond and stay on track in their ongoing care.

TeleVox Solutions